IT Generalist

Inceed, L.L.C.; Utah; On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Disability insurance

Paid time off

401k and holiday pay

Weekly direct deposit or pay card

Job summary

Inceed, a staffing direct placement firm, seeks an IT Generalist to provide day-to-day on-site IT support for a plant environment in Utah. The role focuses on end-user support, hardware troubleshooting, and basic infrastructure tasks to keep operations running smoothly.

Ideal candidates will be comfortable working onsite daily, with strong problem-solving and communication skills, and a willingness to support both office and infrastructure needs.

Qualifications

• Experience supporting general IT hardware and user issues.
• Basic knowledge of computer setup and troubleshooting.
• Comfort supporting tablets and mobile devices.
• Ability to work onsite daily in a plant environment.
• Strong problem-solving and communication skills.
• Willingness to support both users and infrastructure tasks.

Responsibilities

• Provide daily onsite IT support for plant users.
• Troubleshoot computers, tablets, and phones.
• Support administrative office technology needs.
• Assist with basic infrastructure and server tasks.
• Act as the local eyes and ears for IT concerns.
• Respond quickly to hardware and connectivity issues.
• Help maintain smooth day-to-day technology operations.

Skills

IT support

On-site support

Hardware troubleshooting

End-user support

Communication skills

Tools

Office tech support tools

Job description

Compensation: $30-$40/hour, depending on experience

Inceed has partnered with a great company to help find a skilled IT Generalist to join their team!

We are looking for a hands‑on IT Generalist to support a plant‑based environment with day‑to‑day technology needs. This role is ideal for someone who enjoys being the go‑to resource for end users, keeping systems running smoothly, and supporting both office and infrastructure‑related technology. It is a strong opportunity to step into a visible onsite role where your support directly helps keep operations moving.

Key Responsibilities & Duties:

• Provide daily onsite IT support for users at the plant.
• Troubleshoot computers, tablets, and phones.
• Support administrative office technology needs.
• Assist with basic infrastructure and server‑related tasks.
• Act as the local eyes and ears for IT concerns.
• Respond quickly to hardware and connectivity issues.
• Help maintain smooth day‑to‑day technology operations.

Required Qualifications & Experience:

• Experience supporting general IT hardware and user issues.
• Basic knowledge of computer setup and troubleshooting.
• Comfort supporting tablets and mobile devices.
• Ability to work onsite daily in a plant environment.
• Strong problem‑solving and communication skills.
• Willingness to support both users and infrastructure tasks.

Nice to Have Skills & Experience:

• Exposure to server support or infrastructure basics.
• Experience in an industrial or plant setting.
• Familiarity with supporting office administration teams.
• Previous experience as a local IT support resource.
• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary, Short‑term and Long‑term disability insurance
• Paid time off, 401k, and holiday pay
• Weekly direct deposit or pay card deposit

Other Information:

• Best suited for someone comfortable with a commute.
• The position supports both office users and technical operations.

Our client unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.