IT Field Technician: Systems & Infrastructure Specialist

ASM Research, An Accenture Federal Services Company; Augusta (ME); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks an IT Systems Administrator to support multiple IT disciplines, including systems administration, network operations, and cloud infrastructure. The role requires a bachelor’s degree and 4–6 years of relevant experience.

You will monitor and maintain infrastructures, troubleshoot complex issues, implement standards, perform backups, and contribute to automation projects.

Qualifications

• Bachelor’s Degree in IT, CS or related field or equivalent experience.
• 4–6 years in information technology, systems administration or related field.

Responsibilities

• Monitors and supports IT infrastructures.
• Troubleshoots and resolves complex problems with minimal supervision.
• Implements standards for computer operations and compatibility.
• Administers, tests, and maintains operating systems and related software.
• Schedules, performs, and monitors system backups and data recoveries.
• Performs root cause analysis, diagnostics, and monitoring on production systems.
• Identifies opportunities for process improvements and implements efficiencies.
• Creates and maintains relevant systems documentation and user guides.

Skills

Analytical thinking

Troubleshooting

Communication skills

Project coordination

Customer service

Cloud infrastructure

Translate technical terms

Education

Bachelor’s Degree in Information Technology, Computer Science or related field

Tools

Microsoft Windows

Windows Server

Office365

SharePoint

Microsoft Teams

Job description

ASM Research, An Accenture Federal Services Company, seeks an IT Systems Administrator to support multiple IT disciplines, including systems administration, network operations, and cloud infrastructure. The role requires a bachelor’s degree and 4–6 years of relevant experience.

You will monitor and maintain infrastructures, troubleshoot complex issues, implement standards, perform backups, and contribute to automation projects.