Senior IT Systems Technician & Automation Specialist

ASM Research, An Accenture Federal Services Company; Boise (ID); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks an IT professional to manage and support diverse information systems across multiple disciplines, including application support, database administration, QA/QC, software engineering, networking, and infrastructure operations in an enterprise setting.

The role involves monitoring IT infrastructure, performing complex analysis, responding to user needs, troubleshooting with minimal supervision, and administering operating systems and

Qualifications

• Bachelor's Degree or equivalent IT-related experience.
• 4–6 years of IT, systems administration, or related field.
• Experience with Microsoft OS, Windows Servers, Office365, SharePoint, Teams.
• Ability to analyze, troubleshoot, and resolve complex system problems.
• Strong communication and documentation skills; customer service oriented.

Responsibilities

• Monitor and support information systems infrastructures.
• Conduct moderately complex analysis including planning, designing, and evaluating IT tools.
• Respond to user requests for system needs and upgrades; handle complex requests.
• Troubleshoot and resolve problems with minimal supervision.
• Administer and test operating systems and related software.
• Schedule, perform, and monitor system backups; perform data recoveries when needed.
• Create and maintain relevant systems documentation and user guides.

Skills

Windows OS

IT Systems Administration

Problem Solving

Technical Documentation

Customer Service

Communication Skills

Cloud Infrastructure

Education

Bachelor's Degree in IT or CS

Tools

Office 365

SharePoint

Teams

Job description

ASM Research, An Accenture Federal Services Company, seeks an IT professional to manage and support diverse information systems across multiple disciplines, including application support, database administration, QA/QC, software engineering, networking, and infrastructure operations in an enterprise setting.

The role involves monitoring IT infrastructure, performing complex analysis, responding to user needs, troubleshooting with minimal supervision, and administering operating systems and