IT Field Technician

Sentinel Technologies Inc.; Dayton (OH); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Medical insurance

Dental insurance

Vision insurance

401K

Job summary

Sentinel Technologies, Inc. is seeking an IT Field Technician to diagnose, repair, and maintain laptops, tablets, and smartphones at client sites in Dayton, Ohio. You will also support network troubleshooting and optimization, ensuring security updates are applied.

This full-time role requires a valid driver’s license and will involve travel between locations in a company vehicle. The ideal candidate demonstrates an ACE mindset—Attitude, Compassion, and Enthusiasm for delivering quality customer

Qualifications

• Troubleshoot Chromebooks and Windows laptops.
• Reset passwords.
• Repair devices with troubleshooting experience.
• Troubleshoot network connectivity issues.
• Experience with Cisco routers and switches.
• Perform routine system updates/patches for security and performance.
• Must have a car for travel between locations and equipment transport.
• Valid driver’s license and proof of vehicle insurance.
• Legally authorized to work in the US without sponsorship.
• ACE attitude: Attitude, Compassion, Enthusiasm for quality customer service.

Responsibilities

• Diagnose, repair, and maintain laptops, tablets, and smartphones.
• Troubleshoot and optimize the network infrastructure for the client.
• Travel to client sites in Dayton, OH and handle equipment transportation.
• Deliver exceptional customer service and support.

Skills

Chromebooks troubleshooting

Windows laptops troubleshooting

Password resets

Device repair

Network troubleshooting

Cisco routers/switches

System updates/patches

Driver's license & insurance

Job description

Responsibilities

As an IT Field Technician, you will be responsible for diagnosing, repairing, and maintaining a variety of electronic devices, primarily focusing on laptops, tablets, and smartphones. You will play a crucial role in maintaining, troubleshooting, and optimizing the network infrastructure to meet the business requirements.This is a full time role reporting onsite at our client site in Dayton, OH.

Qualifications

• Experience with troubleshooting Chromebooks and Windows Laptops
• Experience with resetting passwords
• Experience with device repair
• Experience troubleshooting network connectivity issues
• Experience with Cisco Routers and Switches
• Experience with performing routine system updates and patches to ensure security and optimal performance
• The candidate must have a car, as this position requires travel between location and the transportation of equipment
• A valid driver’s license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude
• We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Compensation Range:

$50,000-$60,000 annually

What you get:

We offer weekly competitive pay, medical, dental, vision, 401K and more.

Overview

MOTIVATED…..make IT happen!

Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!

About Us:

Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.

If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment – we’d like to have you join our team. Learn more at www.sentinel.com/careers.

As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position, please contact [e-mail].

The “Know Your Rights” Poster is available here

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Sentinel EEO Policy Statement is available here.

https://www.sentinel.com/about/diversity

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