IT Field Support Technician

SkillSyncer; Macon (GA); On-site; USD 11,000 - 16,000; Part time

Job summary

SkillSyncer is seeking an IT Field Support Technician to install, maintain, and support computer hardware and software. The role provides on-site support for faculty and staff and may involve answering phone calls and emails. Candidates should have computer support and customer service experience, with excellent written and verbal communication skills.

The position requires lifting up to 25 lbs and is scheduled for 10 hours. Start date is 08/25/2025 and end date 05/29/2026.

Qualifications

• Requires computer support experience and strong customer service skills.
• Excellent written and verbal communication required.
• Must be able to lift up to 25 lbs for short distances.
• Candidates without computer experience will not be considered.

Responsibilities

• Install, maintain, and support computer hardware and software.
• Provide on-site IT support for faculty and staff.
• Answer phone calls and emails related to IT issues.
• Demonstrate strong analytical and problem-solving abilities.
• Communicate effectively in writing and speech.

Skills

Customer service

Written communication

Verbal communication

Problem solving

Job description

Job Family:

Student Regular Wage, Student Work Study

Department:

Information Technology

Supervisor:

Lauren Pendragon

Job Title:

IT Field Support Technician

Job Description:

Responsible for the installation, maintenance, and support of computer hardware and software. This position provides on-site support for faculty and staff but may also include answering phone calls and emails

Requires computer support experience\knowledge along with prior customer service experience preferred. Must have excellent written and verbal communication skills and proven analytical and problem-solving skills. Must have the ability to carry up to 25 lbs. for short distances. **Candidates without computer experience will not be considered for this position

Pay Rate: $10.00

Scheduled Hours:

10

Start Date:

08/25/2025

End Date:

05/29/2026