IT Field Support Tech I – Onsite Desktop & Printer Support

kozmetickesluzby.vecnakraska.sk - Jobboard; Marietta (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Kozmetickesluzby.vecnakraska.sk - Jobboard is looking for a 2nd Shift IT Field Support Technician responsible for installation, support, and management of hardware including desktops, laptops, and printers. This role emphasizes effective communication and problem resolution with end users.

The ideal candidate should have a high school diploma and a minimum of 2 years of IT support experience, with strong skills in desktop operating systems, and customer relations. The position is primarily onsite at WellStar Kennestone Hospital.

Qualifications

• Must have a minimum 2 years experience in customer service or IT support.
• Experience in troubleshooting and supporting desktop applications.
• Ability to communicate effectively and work well in a team.

Responsibilities

• Install, support, and manage networked and non-networked hardware.
• Resolve problems and troubleshoot issues for end users.
• Assist with deployment and maintenance of service level agreements.

Skills

Desktop operating systems, hardware, printers, and peripherals

Microsoft Office products

LAN/WAN Connectivity

Strong communication skills

Customer relation skills

Education

High school diploma or equivalent

Associate's Degree

Bachelor's Degree in computer science or related field

Job description

Kozmetickesluzby.vecnakraska.sk - Jobboard is looking for a 2nd Shift IT Field Support Technician responsible for installation, support, and management of hardware including desktops, laptops, and printers. This role emphasizes effective communication and problem resolution with end users.

The ideal candidate should have a high school diploma and a minimum of 2 years of IT support experience, with strong skills in desktop operating systems, and customer relations. The position is primarily onsite at WellStar Kennestone Hospital.