IT Field Service Technician – On-Site Networking & Security

alternativehrllc; Belle Vernon (Fayette County); On-site; USD 42,000 - 66,000; Full time

Job summary

AP Security & Video Surveillance is seeking a full-time IT Field Service Technician in Belle Vernon, PA. The role focuses on on-site support for Windows-based PCs and our surveillance and door access systems, including installations and troubleshooting.

Travel and occasional overnight stays are required as part of supporting customer locations. The ideal candidate will have basic IT networking skills, experience with Office and Google products, and a strong customer-service mindset.

Qualifications

• Basic IT networking knowledge.
• Experience with MS Office (Word/Excel).
• Experience with Google Docs/Calendar.

Responsibilities

• Provide on-site IT support for customers and installations.
• Troubleshoot PCs and basic networking issues; replace hardware as needed.
• Document tasks and report progress to the office via email.

Skills

IT Networking

Office products

Google Workspace

Troubleshooting

Customer service

Travel willingness

Learning mindset

Ladder and Lift work

On-site support

Tools

Microsoft Word

Microsoft Excel

Job description

AP Security & Video Surveillance is seeking a full-time IT Field Service Technician in Belle Vernon, PA. The role focuses on on-site support for Windows-based PCs and our surveillance and door access systems, including installations and troubleshooting.

Travel and occasional overnight stays are required as part of supporting customer locations. The ideal candidate will have basic IT networking skills, experience with Office and Google products, and a strong customer-service mindset.