IT Engineering Manager: Data Centers & DR Lead

Advocate Health; Springfield (IL); A distancia; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Advocate Health is seeking a solutions development and support professional for a fully remote position. You will participate in requirements gathering, design specifications, developing solutions, testing, training, and implementation coordination, with regular status reports to management.

You will lead cross-functional teams through project planning and execution, manage staffing and production expectations, coordinate with vendors to resolve issues, establish SLAs, and ensure alignment with

Formación

• Bachelor's Degree in Information Technology or related field.
• 3 years in solution development and support; includes 1 year of supervisory experience in a multi-discipline environment.
• Remote locations preferred in IL, WI, NC, GA.

Responsabilidades

• Participates in solution development and system repair tasks, including identification of requirements, design specifications, developing solutions, testing, training, implementation coordination and issue management.
• Provides regular and comprehensive status reports to management.
• Leads cross-functional teams through all aspects of project planning, implementation and completion; manages project schedules.
• Establishes detailed work plans and estimates for all project phases.
• Assists with the appropriate integration of technology and ensures initiatives are aligned to key business drivers/goals of the customer.
• Creates, monitors and manages staffing levels and production expectations to meet needs.
• Works with vendors to resolve all product issues and escalates major vendor service issues.
• Establishes service level agreements, and quickly resolves all deficiencies.
• Provides status and issue updates to end user management and key stakeholders.
• Performs human resources responsibilities for staff including interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

Educación

Bachelor's Degree in Information Technology or related field

Descripción del empleo

Advocate Health is seeking a solutions development and support professional for a fully remote position. You will participate in requirements gathering, design specifications, developing solutions, testing, training, and implementation coordination, with regular status reports to management.

You will lead cross-functional teams through project planning and execution, manage staffing and production expectations, coordinate with vendors to resolve issues, establish SLAs, and ensure alignment with