IT Engineer I: Identity & Mac Fleet Automation

Oscar Health; Phoenix (AZ); Hybrid; USD 101,844 - 133,670; Full time

Benefits offered by this job

Unlimited vacation

Equity grants

Bonuses

Job summary

Oscar Health is seeking an IT Engineer to support enterprise applications and automate business solutions. You will manage user devices, analyze and install operating systems, and support enterprise software within a hybrid Tempe, AZ office.

The role emphasizes SSO, Mac management via Jamf, documentation, lifecycle administration, and automation to improve productivity and security across the IT stack.

Qualifications

• 2+ years IT experience, including 1+ year in user support in a cloud-first environment.
• 1+ year experience in a high-growth SaaS environment.
• Proficiency with Okta identity and access management.
• 1+ year of using Jamf to manage Mac OS devices.

Responsibilities

• Handle SSO for new applications with Okta and troubleshoot related issues.
• Support the Mac OS fleet using Jamf for performance and security.
• Develop and maintain documentation for supported applications.
• Manage user identities lifecycle including provisioning and deprovisioning.
• Create and maintain automated onboarding/offboarding workflows.
• Build policies and scripts using vendor APIs for SaaS services (Google Workspace, Slack, Zendesk).
• Provide operational support including account management, workflow optimization, and log analysis.
• Participate in on-call rotations to respond to incidents per monitoring and escalation protocols.
• Ensure systems comply with SOPs and organizational guidelines.
• Establish, configure, test, and maintain operating systems and SaaS apps.
• Respond quickly to technical issues to minimize downtime.

Skills

Okta IAM

Jamf (Mac)

SaaS administration

Log analysis

Job description

Oscar Health is seeking an IT Engineer to support enterprise applications and automate business solutions. You will manage user devices, analyze and install operating systems, and support enterprise software within a hybrid Tempe, AZ office.

The role emphasizes SSO, Mac management via Jamf, documentation, lifecycle administration, and automation to improve productivity and security across the IT stack.