IT Engineer

Velociti Services Co; Atlanta (GA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Basic Life Insurance

AD&D Insurance

Short-Term Disability Insurance

Medical Insurance

Dental Insurance

Additional Life Insurance

Supplemental Short-Term Disability

Long-Term Disability Insurance

Hospital Indemnity Insurance

401(k) Retirement Plan

Job summary

Velociti Services is seeking an IT Engineer in Atlanta to manage and support our IT infrastructure. You will install hardware/software, troubleshoot issues, and ensure network security while providing user support across the organization.

Ideal candidates have 2–5 years in IT, strong skills in Windows and Linux, and experience with Active Directory, virtualization, and cloud platforms. A team player who communicates well will thrive in our fast‑paced environment.

Qualifications

• Bachelor's degree in Computer Science, IT, or a related field.
• 2–5 years of IT support, system administration, or network engineering experience.
• Knowledge of Windows and Linux operating systems.
• Experience with networking concepts (TCP/IP, DNS, DHCP, VPN, LAN/WAN).
• Familiarity with Microsoft 365, Active Directory, virtualization, and cloud platforms.
• Strong troubleshooting and problem‑solving skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.

Responsibilities

• Install, configure, and maintain computer hardware, software, networks, and peripherals.
• Monitor and maintain IT systems to ensure optimal performance and reliability.
• Diagnose and resolve hardware, software, and network issues.
• Provide technical support to employees through phone, email, or onsite assistance.
• Manage user accounts, permissions, and access controls.
• Perform system upgrades, backups, and disaster recovery procedures.
• Ensure the security of IT systems by implementing security policies, antivirus solutions, and software updates.
• Monitor network performance and troubleshoot connectivity issues.
• Maintain documentation of IT systems, configurations, and procedures.
• Coordinate with vendors for hardware procurement, software licensing, and technical support.
• Support the implementation of new technologies and IT projects.
• Ensure compliance with organizational IT policies and industry best practices.

Skills

Technical troubleshooting

Network administration

System administration

Cybersecurity awareness

Cloud technologies

Hardware and software installation

Backup and disaster recovery

Time management

Communication and teamwork

Education

Bachelor's degree in Computer Science, Information Technology, or a related field

Tools

Windows OS

Linux OS

Microsoft 365

Active Directory

Virtualization

Cloud platforms

Networking concepts (TCP/IP, DNS, DHCP, VPN)

Job description

IT Engineer

US-GA-Atlanta

Type: Regular Full-Time

Category: Information Technology (IT)

Atlanta, GA 30326

Overview

We are seeking a skilled and proactive IT Engineer to manage, maintain, and support the organization's IT infrastructure. The ideal candidate will be responsible for installing hardware and software, troubleshooting technical issues, ensuring network security, and providing technical support to users.

Key Responsibilities

• Install, configure, and maintain computer hardware, software, networks, and peripherals.
• Monitor and maintain IT systems to ensure optimal performance and reliability.
• Diagnose and resolve hardware, software, and network issues.
• Provide technical support to employees through phone, email, or onsite assistance.
• Manage user accounts, permissions, and access controls.
• Perform system upgrades, backups, and disaster recovery procedures.
• Ensure the security of IT systems by implementing security policies, antivirus solutions, and software updates.
• Monitor network performance and troubleshoot connectivity issues.
• Maintain documentation of IT systems, configurations, and procedures.
• Coordinate with vendors for hardware procurement, software licensing, and technical support.
• Support the implementation of new technologies and IT projects.
• Ensure compliance with organizational IT policies and industry best practices.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2–5 years of experience in IT support, system administration, or network engineering.
• Knowledge of Windows and Linux operating systems.
• Experience with networking concepts (TCP/IP, DNS, DHCP, VPN, LAN/WAN).
• Familiarity with Microsoft 365, Active Directory, virtualization, and cloud platforms.
• Strong troubleshooting and problem‑solving skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.

Preferred Certifications

• CompTIA A+
• Network+
• Microsoft Certified (Azure or Windows Server)
• Cisco CCNA
• ITIL Foundation

Key Skills

• Technical troubleshooting
• Network administration
• System administration
• Cybersecurity awareness
• Cloud technologies
• Hardware and software installation
• Backup and disaster recovery
• Time management
• Communication and teamwork

Working Conditions

• Full-time position.
• May require occasional after‑hours or weekend support for maintenance or emergencies.
• Ability to lift and install IT equipment when necessary.

Additional Benefits

Velociti Services offers a comprehensive benefits package designed to support the health, financial security, and well‑being of our team members:

Company‑Provided Benefits (Full‑Time, 30+ Hours per Week)

• Basic Life Insurance and Accidental Death & Dismemberment (AD&D)
• Short‑Term Disability Insurance

Voluntary Benefits:

• Medical and Dental Insurance
• Additional Life and AD&D Insurance
• Supplemental Short‑Term Disability Insurance
• Long‑Term Disability Insurance
• Hospital Indemnity, Accident, and Critical Illness Insurance

Retirement:

• 401(k) Retirement Plan available for all team members

Velociti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer, including disability/protected veterans

Equal employment opportunity, including veterans and individuals with disabilities.