IT Endpoint & Microsoft 365 Specialist

Clayton Early Learning; Denver (CO); Hybrid; USD 75,000 - 82,000; Full time

Benefits offered by this job

16+ paid company holidays

Vacation time (10–30 days)

Paid sick time

Medical, vision, dental insurance

Life and AD&D insurance

Mental health support

Long-term disability

401(k) with 5% match

FSA plans

529 college savings options

Identity theft protection

Job summary

Clayton Early Learning is seeking an IT Endpoint Administrator to provide end-user support and manage endpoint devices and Microsoft 365 services. The role focuses on a mix of on-site work with occasional remote work, collaborating with an MSP, and ensuring smooth technology operations across the organization in Denver, CO.

Requires 2+ years IT support, Windows/M365 experience, strong troubleshooting and customer service, and effective communication.

Qualifications

• Associate degree in Information Technology, Computer Science, Information Systems, or related field
• Two+ years IT support experience
• Experience supporting Windows and Microsoft 365 environments
• Strong troubleshooting, problem-solving, and customer service skills
• Excellent communication and organizational abilities
• Occasional work-from-home opportunities (as stated)

Responsibilities

• Provide technical support for hardware, software, networking, printers, mobile devices, conferencing systems, and Microsoft 365 apps.
• Manage user accounts, access permissions, and endpoint devices using Entra ID and Intune.
• Deploy, maintain, update, and troubleshoot Windows workstations and related tech.
• Support onboarding/offboarding, device provisioning and access management.
• Maintain technology inventory records and assist with device lifecycle management.
• Document, prioritize, and resolve support requests while meeting service expectations.
• Coordinate with MSP and vendors to resolve complex issues and support initiatives.
• Identify opportunities to improve processes, user experience, and operational efficiency.
• Additional duties as assigned

Skills

Customer service

Troubleshooting

Communication

Documentation

Organizational skills

Problem solving

Team collaboration

Education

Associate degree in IT/CS/IS or equivalent

Tools

Microsoft Entra ID

Microsoft Intune

Windows workstation deployment

Microsoft 365 administration

Office Suite (Teams/Outlook/Excel/Word)

Ticketing systems

Job description

Clayton Early Learning is seeking an IT Endpoint Administrator to provide end-user support and manage endpoint devices and Microsoft 365 services. The role focuses on a mix of on-site work with occasional remote work, collaborating with an MSP, and ensuring smooth technology operations across the organization in Denver, CO.

Requires 2+ years IT support, Windows/M365 experience, strong troubleshooting and customer service, and effective communication.