IT Documentation Lead: DR, IR & Security

Stellar Professionals; Spartanburg (SC); On-site; USD 65,000 - 90,000; Full time

Job summary

Stellar Professionals in Spartanburg, SC seeks an experienced Technical Writer to lead documentation standardization, bridge institutional knowledge gaps, and support our Cybersecurity Program and Documentation Recovery initiative.

This onsite role collaborates with IT teams to create SOPs, runbooks, disaster recovery plans, and Visio diagrams, and requires a portfolio of sanitized samples.

Qualifications

• 5+ years of technical writing experience in IT/technology environments.
• Advanced MS 365 (Word, SharePoint) and MS Visio expertise.
• Strong information architecture and document editing skills.
• Portfolio submission: 2–3 sanitized samples (SOPs, runbooks, Visio diagrams, or recovery docs).

Responsibilities

• Author SOPs, runbooks, infrastructure guides, and knowledge-base articles.
• Create and update disaster recovery, incident response, and business continuity plans.
• Design technical workflows, process maps, and architecture visuals using MS Visio.
• Collaborate with IT subject-matter experts across infrastructure, applications, and security.
• Organize document libraries, manage metadata, and enforce standardized versioning control.

Skills

Technical writing

Information architecture

Tools

MS 365

MS Visio

Job description

Stellar Professionals in Spartanburg, SC seeks an experienced Technical Writer to lead documentation standardization, bridge institutional knowledge gaps, and support our Cybersecurity Program and Documentation Recovery initiative.

This onsite role collaborates with IT teams to create SOPs, runbooks, disaster recovery plans, and Visio diagrams, and requires a portfolio of sanitized samples.