IT Desktop & Workstation Support Specialist I

University Of Nebraska Medical Center; Omaha (NE); On-site; USD 52,000 - 68,000; Full time

Job summary

University of Nebraska Medical Center in Omaha, NE, seeks an IT Workstation Support specialist to provide basic desktop and endpoint support, install and troubleshoot hardware and software, and deliver customer training. You will handle workstation security administration, documentation, and direct support for enterprise desktop issues, with a Monday–Friday, 8:00 AM–5:00 PM schedule.

Required qualifications include a Bachelor's degree in IT management or related field, and proficiency with

Qualifications

• Bachelor's degree in IT Management/Administration or related IT field.
• Experience related to configuration, installation and support of workstation hardware and information technology support.

Responsibilities

• Provides basic level of workstation support to an assigned customer base, including installing and troubleshooting workstation and peripheral hardware and software.
• Performs customer training, workstation security administration and documentation.
• Direct support for all desktop and endpoint related issues submitted by the enterprise.

Skills

Interpersonal skills

Communication

Written communication

Education

Bachelor's degree in IT Management/Administration or related IT field

Tools

Windows OS

Microsoft Office

Active Directory

SCCM

Intune

Workspace ONE

O365

Job description

University of Nebraska Medical Center in Omaha, NE, seeks an IT Workstation Support specialist to provide basic desktop and endpoint support, install and troubleshoot hardware and software, and deliver customer training. You will handle workstation security administration, documentation, and direct support for enterprise desktop issues, with a Monday–Friday, 8:00 AM–5:00 PM schedule.

Required qualifications include a Bachelor's degree in IT management or related field, and proficiency with