IT Desktop Support Technician- Salinas, CA

Insight; Salinas (CA); On-site; USD 28,000 - 54,000; Full time

Job summary

Insight is seeking an Onsite IT Desktop Support Technician in Salinas, CA to provide hardware, software, networking, and cabling support. You will install, troubleshoot, repair, and maintain IT systems while delivering excellent customer service.

This full-time role features a Monday–Friday schedule, onsite work in Salinas, and a competitive hourly pay up to $39.00 with full benefits. Ideal candidates have 1+ years of IT support experience, knowledge of Windows systems, and familiarity with

Qualifications

• 1+ years of IT support, desktop support, networking, or cabling experience.
• Experience with Windows systems, hardware troubleshooting, and network infrastructure.
• Knowledge of Active Directory, DNS, DHCP, and structured cabling preferred.
• A+ certification or equivalent technical certification preferred.

Responsibilities

• Install, configure, troubleshoot, and repair desktops, laptops, peripherals, and servers.
• Support Windows operating systems and business applications.
• Install, test, and support network equipment including switches, routers, and firewalls.
• Install, terminate, and test copper and fiber cabling.
• Document service activities and resolve technical issues promptly.

Skills

Customer service

Communication

Problem-solving

Education

A+ certification or equivalent

Tools

Active Directory

DNS

DHCP

Job description

Onsite IT Desktop Support Technician – Salinas, CA

Requisition Number: 106095

Pay: Depending on experience, the hourly pay is up to $39.00 an hour plus full benefits

Position Type: Fulltime/Direct Hire

Location: Onsite in Salinas, CA

Schedule: Monday through Friday (normal business hours)

Insight at a Glance

• 14,000+ engaged teammates globally
• $8.2 billion in revenue in 2025
• Certified as a Great Place to work in 9 Countries in 2025
• Fortune 500 Company (No. 447) in 2025
• Received 25+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

Position Summary

The Services Technician provides onsite and remote support for hardware, software, networking, and structured cabling environments. This role is responsible for installation, troubleshooting, repair, and maintenance of IT systems while delivering excellent customer service.

Key Responsibilities

• Install, configure, troubleshoot, and repair desktops, laptops, peripherals, and servers.
• Support Windows operating systems and business applications.
• Install, test, and support network equipment including switches, routers, and firewalls.
• Install, terminate, and test copper and fiber cabling.
• Document service activities and resolve technical issues promptly.

Qualifications

• 1+ years of IT support, desktop support, networking, or cabling experience.
• Experience with Windows systems, hardware troubleshooting, and network infrastructure.
• Knowledge of Active Directory, DNS, DHCP, and structured cabling preferred.
• A+ certification or equivalent technical certification preferred.Strong customer service, communication, and problem-solving skills.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.