Deskside Support Technician - Salinas, CA

Apex Systems; Salinas (CA); On-site; USD 30,000 - 39,000; Part time

Job summary

Apex Systems is seeking a Deskside Support Installation Technician for an onsite, multi-site deployment in Salinas, CA. The role supports a large-scale IT device refresh for corporate employees and requires travel between client sites, with an hourly pay plus mileage arrangement.

This is a contract position with potential conversion to permanent after project completion; schedule is Monday–Friday daytime hours. Travel readiness and reliable transportation are essential.

Qualifications

• IT support or hardware installation experience preferred but not required.
• Ability to learn new systems quickly and work within new processes.
• Strong verbal and written communication skills.
• Excellent customer service mindset.
• Willingness to travel locally to install sites and have reliable transportation.
• Commitment to completing the project duration.

Responsibilities

• Install and configure laptops, printers, scanners, workstations, routers, and switches.
• Perform basic troubleshooting during installations.
• Educate end users on new systems and equipment.
• Prepare legacy devices for pickup and shipment.
• Provide professional, customer-focused support at all locations.
• Training will be provided.

Skills

IT support

Hardware installation

Strong communication

Customer service

Travel readiness

Reliable transportation

Trainability

Job description

Deskside Support Installation Technician

Location: Salinas, CA

Job#: 3036189

Contract: End of July - November

Pay: Hourly + Mileage

Schedule: Monday-Friday (Daytime hours)

Apex Systems is a world-class technology services firm delivering innovative solutions that support our clients' digital transformation initiatives. We are currently seeking Deskside Support Installation Technicians to support a well-known organization through a large-scale, nationwide IT device refresh for corporate employees. This is an onsite role requiring travel to client locations throughout the surrounding area. Candidates must have reliable transportation and be comfortable driving between sites. This is initially a contract position, with the potential for conversion to a permanent role following the successful completion of the project.

Responsibilities

• Install and integrate laptops, printers, scanners, workstations, routers, and switches
• Perform basic troubleshooting and problem resolution during installations
• Educate end users on new systems and equipment
• Clean up materials and prepare legacy devices for pickup and shipment
• Provide professional, customer-focused support at all locations
• Training will be provided

Requirements

• IT support, hardware installation, or technical training preferred but not required
• Strong trainability with the ability to quickly learn and work within new systems and processes
• Strong verbal and written communication skills
• Excellent customer service mindset
• Comfortable traveling locally to install sites
• Must have reliable personal transportation
• Commitment to seeing the project through its full duration

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

Benefits Overview

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.