Onsite IT Desk Support Technician – Salinas, CA

Cyod

Salinas (CA)

On-site

USD 32,000 - 54,000

Full time

5 days ago

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Job summary

Insight is seeking an Onsite IT Desktop Support Technician to join our Salinas, CA team. The role provides onsite and remote support for hardware, software, networking, and structured cabling environments, with responsibility for installation, troubleshooting, repair, and maintenance of IT systems while delivering excellent customer service.

Ideal candidates have 1+ years in IT support, familiarity with Windows, Active Directory, DNS, DHCP, and cabling, and a technical certification like A+.

Qualifications

1+ years of IT support, desktop support, networking, or cabling experience.
Experience with Windows systems, hardware troubleshooting, and network infrastructure.
Knowledge of Active Directory, DNS, DHCP, and structured cabling preferred.
A+ certification or equivalent technical certification preferred.
Strong customer service, communication, and problem-solving skills.

Responsibilities

Install, configure, troubleshoot, and repair desktops, laptops, peripherals, and servers.
Support Windows operating systems and business applications.
Install, test, and support network equipment including switches, routers, and firewalls.
Install, terminate, and test copper and fiber cabling.
Document service activities and resolve technical issues promptly.

Skills

Customer service

Communication

Problem-solving

Windows OS

Networking fundamentals

Documentation

Education

A+ Certification

Tools

Active Directory

DNS

DHCP

Structured cabling

Job description

Ideal candidates have 1+ years in IT support, familiarity with Windows, Active Directory, DNS, DHCP, and cabling, and a technical certification like A+.

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