IT Desktop Support Technician- Salinas, CA

Cyod; Salinas (CA); On-site; USD 32,000 - 54,000; Full time

Job summary

Insight is seeking an Onsite IT Desktop Support Technician to join our Salinas, CA team. The role provides onsite and remote support for hardware, software, networking, and structured cabling environments, with responsibility for installation, troubleshooting, repair, and maintenance of IT systems while delivering excellent customer service.

Ideal candidates have 1+ years in IT support, familiarity with Windows, Active Directory, DNS, DHCP, and cabling, and a technical certification like A+.

Qualifications

• 1+ years of IT support, desktop support, networking, or cabling experience.
• Experience with Windows systems, hardware troubleshooting, and network infrastructure.
• Knowledge of Active Directory, DNS, DHCP, and structured cabling preferred.
• A+ certification or equivalent technical certification preferred.
• Strong customer service, communication, and problem-solving skills.

Responsibilities

• Install, configure, troubleshoot, and repair desktops, laptops, peripherals, and servers.
• Support Windows operating systems and business applications.
• Install, test, and support network equipment including switches, routers, and firewalls.
• Install, terminate, and test copper and fiber cabling.
• Document service activities and resolve technical issues promptly.

Skills

Customer service

Communication

Problem-solving

Windows OS

Networking fundamentals

Documentation

Education

A+ Certification

Tools

Active Directory

DNS

DHCP

Structured cabling

Job description

Requisition Number: 106095

Onsite IT Desktop Support Technician – Salinas, CA

Pay: Depending on experience, the hourly pay is up to $39.00 an hour plus full benefits

Position Type: Fulltime/Direct Hire

Location: Onsite in Salinas, CA

Schedule: Monday through Friday (normal business hours)

Insight at a Glance

• 14,000+ engaged teammates globally
• $8.2 billion in revenue in 2025
• Certified as a Great Place to work in 9 Countries in 2025
• Fortune 500 Company (No. 447) in 2025
• Received 25+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people‑first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

Position Summary

The Services Technician provides onsite and remote support for hardware, software, networking, and structured cabling environments. This role is responsible for installation, troubleshooting, repair, and maintenance of IT systems while delivering excellent customer service.

Key Responsibilities

• Install, configure, troubleshoot, and repair desktops, laptops, peripherals, and servers.
• Support Windows operating systems and business applications.
• Install, test, and support network equipment including switches, routers, and firewalls.
• Install, terminate, and test copper and fiber cabling.
• Document service activities and resolve technical issues promptly.

Qualifications

• 1+ years of IT support, desktop support, networking, or cabling experience.
• Experience with Windows systems, hardware troubleshooting, and network infrastructure.
• Knowledge of Active Directory, DNS, DHCP, and structured cabling preferred.
• A+ certification or equivalent technical certification preferred.
• Strong customer service, communication, and problem‑solving skills.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.