IT Desktop Support Technician- Salinas, CA

Insight; Los Angeles (CA); On-site; USD 70,000 - 92,000; Full time

Job summary

Insight is seeking an Onsite IT Desktop Support Technician to provide hands-on hardware, software, networking, and cabling support in Salinas, CA. The role involves installation, troubleshooting, and maintenance of IT systems with a focus on excellent customer service.

The position requires 1+ years of IT support experience, Windows proficiency, and knowledge of AD/DNS/DHCP. A+ certification is preferred. This is a full-time/direct-hire, onsite role with a daytime schedule.

Qualifications

• 1+ years of IT support, desktop support, networking, or cabling experience.
• Experience with Windows operating systems and hardware troubleshooting.
• Knowledge of Active Directory, DNS, DHCP, and structured cabling preferred.
• A+ certification or equivalent technical certification preferred.
• Strong customer service, communication, and problem-solving skills.

Responsibilities

• Install, configure, troubleshoot, and repair desktops, laptops, peripherals, and servers.
• Support Windows operating systems and business applications.
• Install, test, and support network equipment including switches, routers, and firewalls.
• Install, terminate, and test copper and fiber cabling.
• Document service activities and resolve technical issues promptly.

Skills

IT support

Customer service

Communication

Problem solving

Education

A+ certification

Job description

Requisition Number: 106095

Onsite IT Desktop Support Technician - Salinas, CA

Pay: Depending on experience, the hourly pay is up to $39.00 an hour plus full benefits

Position Type: Fulltime/Direct Hire

Location: Onsite in Salinas, CA

Schedule: Monday through Friday (normal business hours)

Insight at a Glance

• 14,000+ engaged teammates globally
• $8.2 billion in revenue in 2025
• Certified as a Great Place to work in 9 Countries in 2025
• Fortune 500 Company (No. 447) in 2025
• Received 25+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

Position Summary

The Services Technician provides onsite and remote support for hardware, software, networking, and structured cabling environments. This role is responsible for installation, troubleshooting, repair, and maintenance of IT systems while delivering excellent customer service.

Key Responsibilities

• Install, configure, troubleshoot, and repair desktops, laptops, peripherals, and servers.
• Support Windows operating systems and business applications.
• Install, test, and support network equipment including switches, routers, and firewalls.
• Install, terminate, and test copper and fiber cabling.
• Document service activities and resolve technical issues promptly.

Qualifications

• 1+ years of IT support, desktop support, networking, or cabling experience.
• Experience with Windows systems, hardware troubleshooting, and network infrastructure.
• Knowledge of Active Directory, DNS, DHCP, and structured cabling preferred.
• A+ certification or equivalent technical certification preferred.
• Strong customer service, communication, and problem-solving skills.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes:Salinas||California (US-CA)||United States (US)||IT Infrastructure & Support|| None||US - San Francisco, CA||