IT Deployment & Onsite Support Specialist

Take2 Consulting, LLC

Sheridan (WY)

On-site

USD 45,000 - 65,000

Full time

4 days ago

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Job summary

Take2 Consulting, LLC is seeking an IT Support Specialist to join a team supporting a large PC deployment for the Department of Veterans Affairs (VA). You will image, deploy, and set up equipment across campus and training centers, delivering strong customer service while resolving technical issues.

The role requires at least 1 year of imaging/deployment experience, plus hands-on support for laptops, desktops, printers, and networks.

Qualifications

At least 1 year of experience imaging and installing computer equipment.
Experience with hardware and software support, troubleshooting, system imaging, and break-fix support for laptops, desktops, and printers.
Experience with refresh, upgrade, and deployment projects.
Experience performing routine system administration tasks and logging them in system admin logs.
Experience troubleshooting a wide range of systems and networks, including high-availability systems.
Knowledge of debugging protocols and processes.
Ability to work independently while providing excellent customer service.
Personal transportation available during work hours.

Responsibilities

Deploy, image, and set up equipment including PCs, laptops, docking stations, monitors, printers, scanners, and network connections.
Support a large PC deployment across the VA medical center campus and offsite training centers.
Provide strong customer service while resolving technical issues.