PC Deployment Specialist - Imaging & On-site Support

NuAxis Innovations; Washington (District of Columbia); On-site; USD 60,000 - 90,000; Full time

Job summary

NuAxis Innovations is seeking a PC Deployment Technician to support WMATA deployment projects. The role involves imaging, hardware/software configuration, on-site user support, and asset management in a fast-paced federal IT environment.

The ideal candidate will have 1–3 years of deployment experience, Windows imaging skills, and the ability to work independently or in a team while meeting contractual SLAs. This is a full-time position based in Washington, DC.

Qualifications

• High School Diploma or equivalent is required.
• 1–3 years’ deployment project experience with base image installs.
• Experience with Windows imaging and enterprise deployment tools preferred.

Responsibilities

• Imaging, installations, problem resolution, configuration, and desk side support for WMATA PC Deployment Team.
• Diagnose and repair hardware/software issues and track assets.
• Respond to tickets and ensure timely resolution per SLAs.
• Provide Tier 2 support for applications and hardware during deployments.
• Coordinate with Service Desk, Network Services, and Desktop Engineering.

Skills

Hardware troubleshooting

Windows 7/10 experience

Time management

Teamwork

Customer support

Education

High School Diploma or equivalent

Microsoft Office Specialist certification

Tools

SCCM

MDT

Ghost

Active Directory

Job description

NuAxis Innovations is seeking a PC Deployment Technician to support WMATA deployment projects. The role involves imaging, hardware/software configuration, on-site user support, and asset management in a fast-paced federal IT environment.

The ideal candidate will have 1–3 years of deployment experience, Windows imaging skills, and the ability to work independently or in a team while meeting contractual SLAs. This is a full-time position based in Washington, DC.