IT Customer Support Specialist III

SOUTH CAROLINA DEPARTMENT OF MENTAL HEALTH; South Carolina; On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading agency in South Carolina as an IT Customer Support Specialist III. This entry-level position provides vital IT support across multiple counties, ensuring effective technological communication and user assistance. Ideal candidates will have a background in office automation and data communications, and must hold a valid SC Driver's License. Enjoy a comprehensive benefits package including health insurance, paid leave, and retirement plans.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Parental Leave

Retirement Plan

Deferred Compensation

15 Days Annual Leave

13 Paid Holidays

Qualifications

• Experience in office automation systems and data communications.
• Knowledge of network services and equipment configuration.

Responsibilities

• Provides IT assistance across three counties.
• Involves network control, systems installation, and user training.

Skills

Office Automation

Data Communications

Network Services

Technical Reporting

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Tools

Microcomputer Hardware

Software Applications

Network Design

Job description

Join to apply for the IT Customer Support Specialist III role at SOUTH CAROLINA DEPARTMENT OF MENTAL HEALTH

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Job Responsibilities

This position is being reposted. Previous applicants do not need to reapply as your application is still under consideration.

With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina.

This position is located at the Department of Mental Health, Anderson-Oconee-Pickens Mental Health Center, 1 Linwa Boulevard, Anderson, SC 29621. It provides Information Technology assistance across the three-county catchment areas of the center.

Job Responsibilities

This position is being reposted. Previous applicants do not need to reapply as your application is still under consideration.

Under limited supervision, provides a variety of center-wide tasks involving office automation and technological communications. This includes network control, systems installation, maintenance, hardware/software applications, user assistance, and training. Sets up user access within the network. Serves as a member of the System Administration Team focusing on hardware and software. Must be able to travel between the Anderson, Oconee, and Pickens areas.

Minimum and Additional Requirements

High school diploma and experience in office automation systems, data communications, or related fields. An associate's or bachelor's degree in a related field may substitute for experience.

Knowledge of network services, data communications, network design, and equipment configuration. Familiarity with office automation, information processing, fiber optics, micro/minicomputer hardware/software, and multiplexers. Ability to present technical reports clearly and establish effective relationships. Valid SC Driver's License required.

Preferred Qualifications

The department is an equal opportunity employer. Applicants must meet all listed requirements. Complete the state application with current and previous work history and education; resumes are not accepted for qualification review.

Benefits

• Health, Dental, Vision, Disability, Life Insurance
• 15 days annual leave
• 15 days sick leave
• 13 paid holidays
• Paid Parental Leave
• Retirement and Deferred Compensation

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Hospitals and Health Care

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