IT Compliance Analyst

Duke Energy; Charlotte (NC); Remote; USD 55,000 - 75,000; Full time

Job summary

Duke Energy is seeking a Compliance Analyst to support IT compliance programs and manage software requests. The ideal candidate will have a strong background in compliance, excellent customer service skills, and the ability to work independently. This position offers opportunities for growth and development within a supportive work environment.

Qualifications

• 2+ years related work experience required.
• Experience with audit skills and compliance regulations preferred.
• Ability to manage confidential information with integrity.

Responsibilities

• Support IT compliance program and manage software requests.
• Communicate with customers to understand compliance requirements.
• Handle software renewal contracts to ensure compliance.

Skills

Customer service skills

Listening skills

Communication skills

Education

Associate degree or High School/GED

Bachelor's degree in related field

Tools

BigFix discovery tools

Microsoft Excel

Microsoft Word

ServiceNow

Maximo

CAPS

Peoplesoft

Symfact

Job description

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Job Summary

This is the first level of the Compliance Analyst classification hierarchy. Employees at this level solve problems, in single areas of specialization, with general supervision. Incumbents are expected to develop skills, and the ability to work with greater independence. They have knowledge of fundamental concepts and procedures.

Responsibilities

IT Compliance Program

• Carries out assigned tasks in support of IT compliance program

• Demonstrates basic knowledge of IT and related technologies and controls

• Displays basic knowledge in the use of development tools and procedures

• Excellent customer service skills in order to educate requestors

Project Management

• Carries out individual work assignments of a less complex nature to meet established work schedules

• Receives software requests via ServiceNow and determines best approach for the requestor

• Supports procurement team with licensing questions and providing accurate quotes to support either new purchases or renewals

• Performs technical project work as needed to complete project deliverables

• Ability to coordinate with software license users to gain the best overall price and solution

• Handle software renewal contracts in a timely manner to ensure we don't disrupt the business

Process and Controls Awareness

• Basic knowledge of compliance policy, standards, processes, resources, software licensing and controls

• Able to apply process and controls knowledge to meet compliance requirements for software renewals

Customer Relationship Management

• Communicates with customers to understand compliance and software requirements

• Communicates problems and resolutions to manager and/or customers when "out of compliance" situations are found

Basic/Required Qualifications

• Associate degree or High School/GED degree 2+ years related work experience

Desired Qualifications

• Bachelor's degree in related field and 3+ years related work experience

• Knowledge and use of BigFix discovery tools

• Hardware knowledge when it comes to understanding capacity and software requirements

• Knowledge of Open Source software use and restrictions

• Knowledge of Asset Management and Data Security Common Vulnerabilities Exposures (CVE)

• Experience with audit skills, controls, security and related industry regulatory issues

• Demonstrates good listening skills and puts forth the effort to understand other points of view

• Experience using Microsoft products such as Excel and Word; ServiceNow, Maximo, CAPS, Peoplesoft, Symfact

• Ability to manage confidential information with a high degree of integrity

• Responds well to supervisors, is easy to challenge and develop, and is easily coachable

• Able to work effectively with defined direction

• Demonstrated ability to work independently with supervisory review and direction

• Excellent listening and communication skills; able to present information in an understandable manner both verbal and written

• Demonstrated ability to absorb change and continue with positive results

Working Conditions

• Virtual Mobility Classification- Work will be performed from a remote location after the onboarding period. However, virtual employees should live within a reasonable commute to the assigned Duke Energy facility.

• Office environment with some travel and visits to field locations. Some overtime possible.

#LI-DNI

Travel Requirements

5-15%Relocation Assistance Provided (as applicable)NoRepresented/Union PositionNoVisa Sponsored PositionNo

Posting Expiration Date

Friday, May 23, 2025

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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