IT Compliance Analyst

Duke Energy; North Carolina; Remote; USD 55,000 - 75,000; Full time

Job summary

Duke Energy is seeking a Compliance Analyst to support IT compliance initiatives. This entry-level position requires problem-solving skills and the ability to work independently. The successful candidate will have a strong customer service focus and will be responsible for managing software compliance and licensing.

Qualifications

• 2+ years related work experience required.
• Experience with audit skills and compliance regulations.
• Ability to manage confidential information.

Responsibilities

• Support IT compliance program and manage software requests.
• Communicate with customers to understand compliance needs.
• Handle software renewal contracts and ensure compliance.

Skills

Customer Service

Listening Skills

Communication

Education

Associate degree or High School/GED

Bachelor's degree in related field

Tools

BigFix

Microsoft Excel

Microsoft Word

ServiceNow

Job description

time left to apply End Date: May 23, 2025 (3 hours left to apply)

job requisition id R35103

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Job Summary

This is the first level of the Compliance Analyst classification hierarchy. Employees at this level solve problems, in single areas of specialization, with general supervision. Incumbents are expected to develop skills, and the ability to work with greater independence. They have knowledge of fundamental concepts and procedures.

Responsibilities

IT Compliance Program

Carries out assigned tasks in support of IT compliance program

Demonstrates basic knowledge of IT and related technologies and controls

Displays basic knowledge in the use of development tools and procedures

Excellent customer service skills in order to educate requestors

Project Management

Carries out individual work assignments of a less complex nature to meet established work schedules

Receives software requests via ServiceNow and determines best approach for the requestor

Supports procurement team with licensing questions and providing accurate quotes to support either new purchases or renewals

Performs technical project work as needed to complete project deliverables

Ability to coordinate with software license users to gain the best overall price and solution

Handle software renewal contracts in a timely manner to ensure we don’t disrupt the business

Process and Controls Awareness

Basic knowledge of compliance policy, standards, processes, resources, software licensing and controls

Able to apply process and controls knowledge to meet compliance requirements for software renewals

Customer Relationship Management

Communicates with customers to understand compliance and software requirements

Communicates problems and resolutions to manager and/or customers when “out of compliance” situations are found

Basic/Required Qualifications

Associate degree or High School/GED degree 2+ years related work experience

Desired Qualifications

Bachelor's degree in related field and 3+ years related work experience

Knowledge and use of BigFix discovery tools

Hardware knowledge when it comes to understanding capacity and software requirements

Knowledge of Open Source software use and restrictions

Knowledge of Asset Management and Data Security Common Vulnerabilities Exposures (CVE)

Experience with audit skills, controls, security and related industry regulatory issues

Demonstrates good listening skills and puts forth the effort to understand other points of view

Experience using Microsoft products such as Excel and Word; ServiceNow, Maximo, CAPS, Peoplesoft, Symfact

Ability to manage confidential information with a high degree of integrity

Responds well to supervisors, is easy to challenge and develop, and is easily coachable

Able to work effectively with defined direction

Demonstrated ability to work independently with supervisory review and direction

Excellent listening and communication skills; able to present information in an understandable manner both verbal and written

Demonstrated ability to absorb change and continue with positive results

Working Conditions

Virtual Mobility Classification- Work will be performed from a remote location after the onboarding period. However, virtual employees should live within a reasonable commute to the assigned Duke Energy facility.

Office environment with some travel and visits to field locations. Some overtime possible.

#LI-DNI

Travel Requirements

5-15%

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Job Summary

This is the first level of the Compliance Analyst classification hierarchy. Employees at this level solve problems, in single areas of specialization, with general supervision. Incumbents are expected to develop skills, and the ability to work with greater independence. They have knowledge of fundamental concepts and procedures.

Responsibilities

IT Compliance Program

• Carries out assigned tasks in support of IT compliance program

• Demonstrates basic knowledge of IT and related technologies and controls

• Displays basic knowledge in the use of development tools and procedures

• Excellent customer service skills in order to educate requestors

Project Management

• Carries out individual work assignments of a less complex nature to meet established work schedules

• Receives software requests via ServiceNow and determines best approach for the requestor

• Supports procurement team with licensing questions and providing accurate quotes to support either new purchases or renewals

• Performs technical project work as needed to complete project deliverables

• Ability to coordinate with software license users to gain the best overall price and solution

• Handle software renewal contracts in a timely manner to ensure we don’t disrupt the business

Process and Controls Awareness

• Basic knowledge of compliance policy, standards, processes, resources, software licensing and controls

• Able to apply process and controls knowledge to meet compliance requirements for software renewals

Customer Relationship Management

• Communicates with customers to understand compliance and software requirements

• Communicates problems and resolutions to manager and/or customers when “out of compliance” situations are found

Basic/Required Qualifications

• Associate degree or High School/GED degree 2+ years related work experience

Desired Qualifications

• Bachelor's degree in related field and 3+ years related work experience

• Knowledge and use of BigFix discovery tools

• Hardware knowledge when it comes to understanding capacity and software requirements

• Knowledge of Open Source software use and restrictions

• Knowledge of Asset Management and Data Security Common Vulnerabilities Exposures (CVE)

• Experience with audit skills, controls, security and related industry regulatory issues

• Demonstrates good listening skills and puts forth the effort to understand other points of view

• Experience using Microsoft products such as Excel and Word; ServiceNow, Maximo, CAPS, Peoplesoft, Symfact

• Ability to manage confidential information with a high degree of integrity

• Responds well to supervisors, is easy to challenge and develop, and is easily coachable

• Able to work effectively with defined direction

• Demonstrated ability to work independently with supervisory review and direction

• Excellent listening and communication skills; able to present information in an understandable manner both verbal and written

• Demonstrated ability to absorb change and continue with positive results

Working Conditions

• Virtual Mobility Classification- Work will be performed from a remote location after the onboarding period. However, virtual employees should live within a reasonable commute to the assigned Duke Energy facility.

• Office environment with some travel and visits to field locations. Some overtime possible.

#LI-DNI

Travel Requirements

5-15%

Relocation Assistance Provided (as applicable)

No

Represented/Union Position

No

Visa Sponsored Position

No

Posting Expiration Date

Friday, May 23, 2025

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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Do Not Sell My Personal Information (CA)

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Brighter opportunities.Brighter futures. Duke Energy values ideas that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where all people are valued, respected and able to reach their full potential. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination.