IT Co-op: Help Desk & Tech Ops — Paper Mill (Deridder, LA)

Packaging Corporation of America; United States; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid holidays

401k with company match

Life and disability coverage

Job summary

Packaging Corporation of America is seeking an IT Co-op at our DeRidder, LA Paper Mill. The role focuses on assisting with help desk tasks, computer setup and deployment, network documentation, and inventory of IT equipment.

You will work under supervision with juniors and seniors, supporting end-user IT needs, maintaining secure workstations, and helping document issues as part of a broader IT team. This on-site position offers real-world experience and a pathway to a full-time career.

Qualifications

• Must have completed freshman year of college.
• Pursuing a 4-year degree in Computer Science preferred.
• Must be authorized to work in the U.S.

Responsibilities

• Assist with help desk tasks: basic end-user support, deal with any Information Technology related issues – hardware, software, printers, mobile devices, and network.
• Assist with building and deploying computers - Prepare computers, including setting up new computers, clearing data off previously used computers and preparing them for use by another user.
• Assist with network documentation – labeling physical network taps and create drawing and documentation.
• Assist in documenting issues and fixes.
• Inventory and document IT equipment.
• Lifting and transporting of equipment of various weight.
• Clean workstations of malicious software, such as viruses, spyware, etc.
• Perform other related duties as required.

Skills

Help desk support

IT hardware knowledge

Network documentation

Education

Freshman year completed

Pursuing 4-year CS degree

Job description

Packaging Corporation of America is seeking an IT Co-op at our DeRidder, LA Paper Mill. The role focuses on assisting with help desk tasks, computer setup and deployment, network documentation, and inventory of IT equipment.

You will work under supervision with juniors and seniors, supporting end-user IT needs, maintaining secure workstations, and helping document issues as part of a broader IT team. This on-site position offers real-world experience and a pathway to a full-time career.