IT Co-op: End‑User Tech Support & Deployments

Packaging Corporation; Michigan; On-site; USD 34,000 - 41,000; Part time

Benefits offered by this job

Paid holidays

401k with company match

Medical, dental, and vision coverage

Job summary

Packaging Corporation of America (PCA) is seeking an IT Co-op student to support end-user computing and develop a wide range of IT solutions. You will work with the Information Technology Systems team to assist in user support, hardware and software issues, and documentation.

The role requires a junior/senior pursuing a BS in a computer-related field, a 3.0 GPA, and the ability to work overtime while being authorized to work in the U.S.

Qualifications

• Junior or senior pursuing a BS in a computer-related field.
• A minimum GPA of 3.0 is required.
• Ability to work overtime as needed and authorized to work in the U.S.

Responsibilities

• Provide basic end-user support for IT issues across hardware, software, printers, and mobile devices.
• Assist with building and deploying computers and preparing them for use by new users.
• Assist in network documentation, labeling taps and creating diagrams.
• Document issues and fixes; inventory IT equipment.
• Perform other related duties as required.

Skills

End-user support

Windows OS knowledge

Strong written and verbal skills

Organizational and multitasking skills

Education

BS Degree in Computer-related field

Tools

Windows operating systems

Job description

Packaging Corporation of America (PCA) is seeking an IT Co-op student to support end-user computing and develop a wide range of IT solutions. You will work with the Information Technology Systems team to assist in user support, hardware and software issues, and documentation.

The role requires a junior/senior pursuing a BS in a computer-related field, a 3.0 GPA, and the ability to work overtime while being authorized to work in the U.S.