IT-Business Systems Analyst (Epic Willow Analyst, Dual Willow)

ZipStaff Inc.; San Antonio (TX); Remote; USD 96,000 - 152,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) + 401(k) matching

Paid time off

Referral Program

Job summary

ZipStaff is hiring an Epic Willow Analyst for a remote contract role based in the United States. The position supports Willow Inpatient and/or Ambulatory pharmacy systems, working with a team of pharmacists, retail pharmacy partners, and IT business analysts.

Responsibilities include configuring Willow systems, handling incidents, gathering requirements, and assisting with testing, upgrades, and production support. This role typically follows a 9–5 CT schedule and is 12 months in duration.

Qualifications

• Willow certification for Inpatient and/or Ambulatory.
• 3+ years hands-on Willow build or support.
• 3+ years healthcare IT or pharmacy systems experience.
• Experience with pharmacy workflows and remote work capability.

Responsibilities

• Build and maintain Epic Willow Inpatient and/or Ambulatory configurations.
• Support pharmacy incidents, service requests, and day-to-day workflows.
• Gather requirements and implement enhancements for pharmacy operations.
• Support pharmacy integrations, dispensing workflows, and interfaces.
• Participate in testing, upgrades, implementations, and production support.
• Collaborate with pharmacists, retail pharmacy teams, and IT business analysts.

Skills

Willow certification

Willow build/support

Healthcare IT experience

Remote work ability

Job description

Job Title: IT-Business Systems Analyst (Epic Willow Analyst, Dual Willow)

Location: San Antonio, TX (Remote)

Employment Type: W2 Contract

Duration: 12 months

About the Opportunity: ZipStaff is hiring an Epic Willow Analyst. This remote contract (hours typically 9–5 CT) supports Willow Inpatient and/or Ambulatory pharmacy systems alongside a collaborative team of pharmacists, retail pharmacy partners, and IT business analysts.

What You'll Do:

• Build and maintain Epic Willow Inpatient and/or Ambulatory configurations.
• Support pharmacy incidents, service requests, and day-to-day pharmacy workflows.
• Gather requirements and implement enhancements for pharmacy operations.
• Support pharmacy integrations, dispensing workflows, and related interfaces.
• Participate in testing, upgrades, implementations, and ongoing production support.
• Collaborate with pharmacists, retail pharmacy, and IT business analysts on a team of about 14.

Required Qualifications:

• Epic Willow Inpatient and/or Ambulatory certification plus 3+ years of hands‑on Willow build/support.
• 3+ years of healthcare IT or pharmacy systems experience.
• 3+ years working with pharmacy workflows (ordering, verification, dispensing, inventory, administration).
• Strong analytical skills and the ability to work independently in a remote setting.

Preferred Qualifications:

• Dual Willow (Inpatient and Ambulatory) certification.
• Pharmacist background.
• Experience with Willow Inventory.
• Pharmacy billing experience.
• Experience supporting multi‑facility health systems.

Benefits:

• Health Insurance.
• Dental Insurance.
• Vision Insurance.
• 401(k) + 401(k) matching.
• Paid time off.
• Referral Program.

About ZipStaff:

ZipStaff connects skilled technology professionals with leading organizations across the United States, matching top talent with impactful contract and full‑time opportunities.