IT Business Analyst III

Apex Systems; Plano (TX); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Everforth Apex Systems in Plano, TX is seeking an IT Business Analyst III to join an Agile technology delivery team supporting Merchant capabilities and strategic initiatives. You will translate business needs into actionable requirements and oversee delivery from requirements through release.

The role requires collaboration with product managers, architects, and technology teams, leading elicitation, data mapping, and backlog refinement, while ensuring alignment with SDLC, release management,

Qualifications

• Bachelor's degree or equivalent work experience.
• 7+ years of Business Analysis experience in technology delivery.
• Experience in Agile delivery environments and cross-functional collaboration.

Responsibilities

• Partner with stakeholders, product managers, architects, and tech teams to translate business needs into technical solutions.
• Lead requirements elicitation, process analysis, data mapping, and system interaction analysis.
• Manage backlog refinement and solution validation within an Agile framework.
• Identify dependencies and coordinate deliverables across multiple teams.
• Support delivery planning, testing strategy, release readiness, and operational improvements.
• Develop user stories, acceptance criteria, and business requirements documentation.

Skills

Business analysis

Requirements gathering

Stakeholder management

Agile experience

Data mapping

SDLC understanding

Education

Bachelor's degree or equivalent

Tools

Jira

Microsoft Office

Job description

Job#: 3051368

IT Business Analyst III

Location: Plano, Texas (Hybrid)

Role Overview

The Senior Business Analyst will serve as a key member of an Agile technology delivery team supporting Merchant capabilities and strategic initiatives. This role requires a blend of business analysis, product thinking, and technical acumen to translate business needs into actionable requirements and technical solutions. The successful candidate will navigate ambiguity, drive conversations across stakeholder groups, and take ownership from requirements through delivery in a fast-paced environment.

Key Responsibilities

• Partner with business stakeholders, product managers, architects, and technology teams to translate business needs into technical solutions.
• Lead requirements elicitation, process analysis, data mapping, and system interaction analysis.
• Manage backlog refinement and solution validation activities within an Agile framework.
• Identify and manage dependencies, facilitate issue resolution, and coordinate deliverables across multiple integrated teams.
• Support delivery planning, testing strategy, release readiness, and operational improvements.
• Develop user stories, acceptance criteria, process flows, and business requirements documentation.
• Perform impact assessments and coordinate requirements across various applications.

Required Qualifications

Education

Bachelor's degree or equivalent work experience. A science or engineering degree or corresponding experience is preferred.

Experience

7+ years of Business Analysis experience supporting technology delivery initiatives. Experience working in Agile delivery environments and a history of developing subject matter expertise within a company for more than three years is preferred.

Technical Skills

• Proven ability to gather, analyze, document, and validate business and technical requirements.
• Experience working with complex systems, API (JSON or SOAP), and data mapping.
• Strong understanding of system integrations, APIs, data flows, and cross-application dependencies.
• Proficiency with Agile tools such as Jira.
• Knowledge of SDLC, Agile, Scrum, and release management practices.
• Experience with Microsoft Office.

Preferred Qualifications

• Experience supporting Merchant, Payments, Digital Commerce, Rewards, Offers, Marketing, or Customer Engagement platforms.
• Experience working with Adobe Experience Manager (AEM) or similar content and digital experience platforms.
• Familiarity with API-driven architectures and microservices environments.
• Knowledge of data analysis tools and SQL for data validation.
• Experience supporting large-scale enterprise applications with multiple system integrations.
• Banking or financial services experience.
• SAFe Agile experience or relevant Agile certifications.
• Experience mentoring junior analysts and contributing to best practices.

Company Culture

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Benefits Overview

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Equal Opportunity Employer

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Accommodation for Applicants with Disabilities

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

Industry Disclosures

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Corporate Information

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road, Suite 200, Glen Allen, Virginia 23060