IT Business Analyst II — Drive Process Improvements

Insurance Administrative Solutions; Idaho; On-site; USD 65,000 - 95,000; Full time

Job summary

Insurance Administrative Solutions (IAS) is seeking a Business Analyst II to act as a liaison among Operations, QA, and Technical teams, planning, conducting, and directing analysis of complex problems to develop and document functional and technical requirements. This role may support larger projects as needed.

The ideal candidate has a related degree, 2-4 years of BA experience, and familiarity with Microsoft Office products and JIRA. Strong communication and multi-tasking skills are essential.

Qualifications

• Bachelor's degree in related field or equivalent combination of experience, education, and training.
• 2-4 years of proven Business Analyst experience required.
• Insurance background and TPA operations knowledge preferred.
• Familiarity with Microsoft Office products, especially Outlook, Excel, Word, Visio, and PowerPoint.
• Experience with JIRA or similar project management software preferred.
• Excellent communication and documentation skills.
• Ability to multi-task, prioritize, and manage time effectively and efficiently.
• Reliable transportation and the ability to be punctual and dependable.

Responsibilities

• Research, evaluate, and analyze data and workflow processes to develop business requirements and/or present recommendations on process improvement and new project requests
• Facilitate meetings across multiple departments to ensure accuracy of business and user requirements, develop test scenarios, acquire user approvals, and coordinate training
• Facilitate work sessions with technical resources and Quality Assurance to ensure all parties understand the business needs, and to discuss potential solutions, timelines, and any project dependencies
• Work independently and lead assignments/projects of low to moderate complexity
• Accept and manage changing priorities and address issues swiftly and professionally
• Provide troubleshooting and analytical support to end users or other IT staff when necessary
• Adopt the culture of responsibility and accountability for one’s own and other team members’ contributions to the success of the company
• May be involved in QA/UAT activities

Skills

Business Analysis

Data analysis

Requirements elicitation

Documentation

Communications

JIRA

Time management

Education

Bachelor's degree in related field

Tools

Microsoft Office Suite

Job description

Insurance Administrative Solutions (IAS) is seeking a Business Analyst II to act as a liaison among Operations, QA, and Technical teams, planning, conducting, and directing analysis of complex problems to develop and document functional and technical requirements. This role may support larger projects as needed.

The ideal candidate has a related degree, 2-4 years of BA experience, and familiarity with Microsoft Office products and JIRA. Strong communication and multi-tasking skills are essential.