IT Business Analyst

The Intersect Group; Irving (TX); Hybrid; USD 80,000 - 100,000; Full time

Job summary

A consulting firm seeks an experienced Business Analyst to bridge the gap between IT and business teams in the insurance industry. Responsibilities include analyzing user requests, gathering requirements, and documenting business needs. Ideal candidates will have a business degree with at least five years of IT Business Analysis experience, particularly within the Personal Property Insurance sector. The role operates on a hybrid schedule, emphasizing strong analytical and communication skills.

Qualifications

• Requires a business degree or equivalent work experience.
• Must have experience in the Personal Property Insurance industry.
• Five years of IT Business Analysis experience required.
• Must have experience with Microsoft SQL Server.

Responsibilities

• Serve as a conduit between the customer community and software development teams.
• Elicit requirements using various analytical methods.
• Critically evaluate information gathered from multiple sources.
• Analyze and identify data issues needing resolution.
• Prepare written business requirements.

Skills

Business degree or equivalent work experience

Personal Property Insurance industry experience

Five or more years of related IT Business Analysis experience

Microsoft SQL Server experience

Customer service skills

Logical and analytical reasoning

Communication skills

Organizational skills

Ability to work independently

Job description

The Intersect Group is seeking a Business Analyst for our direct client in the insurance industry, where you will partner between IT and the business teams to provide software application support related to business analysis, data analysis, quality assurance testing, and help desk support related to a variety of software applications. The will also review, analyze and evaluate user requests, coordinate, monitor requests to a successful resolution, and document business requirements for all project initiatives.

Direct Hire (No C2C or third-party submissions)

Location: Irving 75039 (near Hwy 114 and Riverside Drive)

Schedule: Hybrid; 3 days onsite currently

Interview Process: 3 rounds (most likely 2 virtual and 1 onsite interview)

Needs:

• Business degree or equivalent work experience
• Personal Property Insurance industry experience; Commercial (Property & Casualty) is preferred
• Five or more years of related IT Business Analysis experience
• Requires Microsoft SQL Server experience and knowledge of querying databases
• Demonstrate good judgment in what and how to communicate with a variety of clients and achieve results (strong sense of customer service)
• Strong logical, analytical, reasoning abilities and attention to detail
• Strong understanding of technical designs and specifications
• Effective oral and written communication skills
• Demonstrate organizational skills while working on multiple project initiatives
• Ability to work independently, take ownership, determine urgency of situations, and respond accordingly
• Ability to seek guidance or input from mentors and supervisors

Duties:

• Serve as a conduit between the customer community (Internal and External) and software development teams through which requirements flow
• Understand business process management and business requirements of customers and translate to specific software requirements
• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks, and workflow analysis
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Understand project plans and be able to articulate roles, project goals and timelines.
• Assist in data collection and consolidation of information to document business requirements
• Analyze and identify data issues that require an override on core systems and assist with data mapping between systems
• Prepare written business requirements representing business need that are grammatically correct
• Effectively communicate with internal and external teams to deliver functional requirements of user interface and interface designs
• Provide backup to other Business Analysts, mentoring and guiding less experienced team members