Insurance IT Business Analyst | Growth & Impact

Integrity Marketing Group; Clearwater (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Integrity Marketing Group's Insurance Administrative Solutions unit is seeking a Business Analyst II to bridge Operations, Quality Assurance and Technical resources.

You will plan, conduct, and direct analysis of complex business problems to document functional and technical requirements, facilitate cross‑functional meetings, and support project testing.

This role requires a 2–4 year BA background, a related bachelor's degree, and strong communication, documentation, and Office/JIRA skills.

Qualifications

• Bachelor's degree in related field or equivalent combination of experience, education, and training.
• 2–4 years of proven Business Analyst experience required.
• Insurance background and TPA operations knowledge preferred.
• Familiarity with Microsoft Office products, especially Outlook, Excel, Word, Visio, and PowerPoint.
• Experience with JIRA or similar project management software preferred.

Responsibilities

• Research, evaluate, and analyze data and workflow processes to develop business requirements and/or present recommendations on process improvement and new project requests.
• Facilitate meetings across multiple departments to ensure accuracy of business and user requirements, develop test scenarios, acquire user approvals, and coordinate training.
• Facilitate work sessions with technical resources and Quality Assurance to ensure all parties understand the business needs, and to discuss potential solutions, timelines, and any project dependencies.
• Work independently and lead assignments/projects of low to moderate complexity.
• Accept and manage changing priorities and address issues swiftly and professionally.
• Provide troubleshooting and analytical support to end users or other IT staff when necessary.
• Adopt the culture of responsibility and accountability for one’s own and other team members’ contributions to the success of the company.
• May be involved in QA/UAT activities.

Skills

Communication skills

Documentation skills

Requirements gathering

Adaptability

Time management

Education

Bachelor's degree in related field

Tools

JIRA

Microsoft Office

Job description

Integrity Marketing Group's Insurance Administrative Solutions unit is seeking a Business Analyst II to bridge Operations, Quality Assurance and Technical resources.

You will plan, conduct, and direct analysis of complex business problems to document functional and technical requirements, facilitate cross‑functional meetings, and support project testing.

This role requires a 2–4 year BA background, a related bachelor's degree, and strong communication, documentation, and Office/JIRA skills.