IT Business Analyst

Insurance Administrative Solutions, L.l.c.; Clearwater (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Insurance Administrative Solutions, L.l.c. is seeking a Business Analyst II to bridge Operations, QA and Technical teams. You will plan, conduct, and document complex business analyses to derive functional and technical requirements, while coordinating with multiple departments for timely delivery.

The position requires a BA background, 2-4 years of experience, and familiarity with office tools and JIRA. This on-site role in Clearwater, FL offers a collaborative team culture and growth

Qualifications

• Bachelors degree in related field or equivalent combination of experience, education and training.
• 2-4 years of proven Business Analyst experience required.
• Insurance background and TPA operations knowledge preferred.
• Familiarity with Microsoft Office products (Outlook, Excel, Word, Visio, PowerPoint).
• Experience with JIRA or similar project management software preferred.
• Strong communication and documentation skills.

Responsibilities

• Research, evaluate, and analyze data and workflows to develop business requirements.
• Facilitate meetings across departments to confirm requirements and coordinate training.
• Lead sessions with technical resources and QA to align on needs and timelines.
• Work independently and manage low to moderate complexity assignments.
• Provide troubleshooting and analytical support to end users and IT staff.

Skills

Business analysis

Requirements gathering

Stakeholder communication

Documentation

JIRA

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

JIRA

Microsoft Office

Job description

ABOUT INSURANCE ADMINISTRATIVE SOLUTIONSInsurance Administrative Solutions (IAS) is a third-party provider of comprehensive administrative solutions for our clients in the insurance industry. We offer a business process outsourcing solution that helps insurers optimize administrative workload, bolster their industry expertise, leverage emerging technologies, and streamline operations. With strong industry knowledge, we deliver value to our customers by providing compassionate customer service, efficient processing, and quality results. Here at IAS, we embrace the fact that great things are only accomplished by working as a team. We believe that all of our employees have valuable input no matter the level. Our highly collaborative team environment offers each of our employees a place where they can excel.Job SummaryThe Business Analyst II acts as a liaison between the Operations departments, Quality Assurance and Technical resources by planning, conducting, and directing the analysis of complex business problems to develop, confirm, and document functional and technical requirements using various methods. A Business Analyst II may play a broader support role internally for larger projects.Primary Responsibilities Other duties may be assigned as necessary:Research, evaluate, and analyze data and workflow processes to develop business requirements and/or present recommendations on process improvement and new project requestsFacilitate meetings across multiple departments to ensure accuracy of business and user requirements, develop test scenarios, acquire user approvals, and coordinate trainingFacilitate work sessions with technical resources and Quality Assurance to ensure all parties understand the business needs, and to discuss potential solutions, timelines, and any project dependenciesWork independently and lead assignments/projects of low to moderate complexityAccept and manage changing priorities and address issues swiftly and professionallyProvide troubleshooting and analytical support to end users or other IT staff when necessaryAdopt the culture of responsibility and accountability for one’s own and other team members’ contributions to the success of the companyMay be involved in QA/UAT activitiesPrimary Skills & ResponsibilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Bachelors degree in related field or equivalent combination of experience, education, and training2-4 years of proven Business Analyst experience requiredInsurance background and TPA operations knowledge preferredFamiliarity with Microsoft Office products, especially Outlook, Excel, Word, Visio, and PowerPointExperience with JIRA or similar project management software preferredAbility to adapt and respond to different types of people and tasksExcellent communication and documentation skillsAbility to multi-task, prioritize, and manage time effectively and efficientlyReliable transportation and the ability to be punctual and dependableExtensive experience planning, facilitating, eliciting, documentation and managing business, functional and technical requirementsMay have agent license but no active appointmentsAbout IntegrityIntegrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.