IT Business Analyst I: ERP & D365 Solutions

Mission Produce®; Atlanta (GA); Sur place; USD 103 000 - 129 000; Plein temps

Résumé du poste

Mission Produce, Inc. in Atlanta, GA, is seeking an IT Business Analyst I to bridge Information Technology with business goals.

You will gather requirements, validate specs, and assist in designing, testing, training, and deploying software products and IT infrastructure. You will support D365 (F&O) and related integrations, supervise user security, handle service desk tickets, and assist with small IT projects.

Qualifications

• Bachelor’s degree or equivalent combination of education and training.
• 2+ years supporting and delivering ERP technical solutions.
• Microsoft Azure and Microsoft Dynamics 365 F&O.
• Basic knowledge in generating process documentation.
• Solid organizational skills including attention to detail and multitasking.
• Excellent communications, verbal, and written skills.
• Strong working knowledge of Microsoft Office.
• On-call and ability to work outside regular business hours according to business needs.
• Ability to travel if needed to other remote sites, including internationally.
• Experience with large scale ERP implementations, software development life cycle and IT operations is preferred.
• Experience working closely with software development teams is preferred.
• Experience within the manufacturing, supply chain & logistics industries are preferred.
• Experience with EDI is preferred.
• Bilingual in Spanish a plus.

Responsabilités

• Gather business requirements to help the Development Team design and implement solutions that fully meet business needs.
• Monitor and provide technical direction to other internal resources as needed.
• Participate in technical discussions regarding D365, and other applications integrations, capturing functional requirements to assist with custom development.
• Collaborate with other IT functional teams and business units as needed.
• Assist with technical applications upgrades and new services to ensure maximum uptime.
• Provide day to day D365 business support and service desk tickets.
• Help design, implement, and support D365 application user security.
• Support any audit and user security reporting requirements.
• Keep updated on planned service outages and feature releases with Microsoft.
• Coordinate testing, training, and support with the IT and business stakeholders.
• Provide support for application integration to other systems and processes.
• Work directly with IT Project Managers to support large projects.
• Autonomously manage and run small IT projects.
• Develop solution presentations with input from cross-functional teams.
• Assist with various parts of the testing process, including application QA and facilitating end-user testing.

Connaissances

Communication skills

Multitasking

Organization

Verbal & written communication

Spanish a plus

Formation

Bachelor’s degree or equivalent

Outils

Microsoft Azure

Microsoft Dynamics 365 F&O

Description du poste

Mission Produce, Inc. in Atlanta, GA, is seeking an IT Business Analyst I to bridge Information Technology with business goals.

You will gather requirements, validate specs, and assist in designing, testing, training, and deploying software products and IT infrastructure. You will support D365 (F&O) and related integrations, supervise user security, handle service desk tickets, and assist with small IT projects.