IT Business Analyst - Enterprise Apps & Data Insights

Oberlin College Development; Oberlin (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

The Center for Information Technology (CIT) at Oberlin College is leading a campus-wide transformation to modernize enterprise systems, streamline digital workflows, and expand data-informed decision-making. This transformation includes the implementation of a new cloud-based ERP system that will reshape administrative and academic operations across the College.

The IT Business Analyst will join the institution at a pivotal time, working closely with departments to reimagine processes, improve

Qualifications

• Bachelor’s degree in Information Systems, Business Analysis, or related field.
• 3+ years of experience supporting enterprise applications or ERP platforms (e.g., Banner, Workday, Anthology, OnBase).
• Strong analytical skills with experience in process mapping, data modeling, or technical documentation.
• Hands-on experience with visualization tools like Power BI, Tableau, or Argos.

Responsibilities

• Collaborate with campus departments to review, map, and improve business processes supported by enterprise applications.
• Develop and support reporting and dashboards using tools such as Power BI, Tableau, Argos, or other platforms.
• Plan and coordinate system upgrades, testing, vendor engagement, and release management.
• Provide front-line support to end users; resolve tickets, troubleshoot issues, and document resolutions.
• Provide consulting services to administrative and academic departments to align systems with business goals.

Skills

Power BI

Tableau

Argos

Process mapping

Agile methodologies

Data governance

Cross-functional collaboration

Education

Bachelor’s degree in Information Systems, Business Analysis, or related field

Tools

Banner

Workday

Anthology Reach

Engage

StarRez

Job description

The Center for Information Technology (CIT) at Oberlin College is leading a campus-wide transformation to modernize enterprise systems, streamline digital workflows, and expand data-informed decision-making. This transformation includes the implementation of a new cloud-based ERP system that will reshape administrative and academic operations across the College.

The IT Business Analyst will join the institution at a pivotal time, working closely with departments to reimagine processes, improve