IT Business Analyst: Data, Stakeholders, Solutions

Nelnet, Inc.; Centennial, Northern (CO, KY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K/Student Loan

Wellness Program

Paid Time Off

Life Insurance

AD&D Insurance

Tuition Reimbursement

Employee Stock Purchase

HSAs/FSAs

Hybrid Work Model

Job summary

Nelnet, Inc. is seeking an IT Business Analyst to join our hybrid work environment in multiple U.S. locations.

You will partner with business leadership to define requirements, analyze processes, and translate needs into actionable system specifications using SQL, diagrams, and testing tools. You will help refine backlogs, align stakeholders, and drive continuous improvement across IT and business teams. The role emphasizes collaboration, analysis, and delivering value through well-documented

Qualifications

• Bachelor’s degree or equivalent experience.
• Strong communication and stakeholder management abilities.
• Experience as a Business Analyst, Systems Analyst, or similar role.

Responsibilities

• Collaborate with business leadership to define requirements, objectives, and success metrics.
• Analyze current processes, identify improvements, translate needs into specifications.
• Support backlog refinement, prioritize work, and aid test and integration efforts.
• Facilitate clear communication and alignment among stakeholders and technical teams.
• Understand system functionality and business rules to support projects and operations.
• Drive process improvements and ensure solutions meet business needs.

Skills

SQL

Data analysis

Lucidchart

Visio

Test management

Communication

Leadership

Education

Bachelor's degree

Tools

Lucidchart

Visio

Job description

Nelnet, Inc. is seeking an IT Business Analyst to join our hybrid work environment in multiple U.S. locations.

You will partner with business leadership to define requirements, analyze processes, and translate needs into actionable system specifications using SQL, diagrams, and testing tools. You will help refine backlogs, align stakeholders, and drive continuous improvement across IT and business teams. The role emphasizes collaboration, analysis, and delivering value through well-documented