Senior IT Business Analyst - Hybrid & Cross-Functional

Northeastern University; Boston (MA); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Northeastern University is seeking a Senior IT Business Analyst to support planning, development, and implementation of technology solutions aligned with institutional goals. You will gather and analyze business requirements, document processes, and work with stakeholders to ensure user needs and priorities are met.

The role emphasizes collaboration with functional teams, project managers, and technical staff in a hybrid in-office setting, with occasional after-hours availability to address

Qualifications

• Strong verbal and written communication across technical and non-technical audiences.
• Experience producing clear documentation: business requirements, user stories, process diagrams, and user guides.
• Experience with stakeholder interviews, workflows, use cases, and requirements traceability.
• Familiarity with software development lifecycles and methodologies (Agile, Waterfall, or hybrid).
• Detail-oriented with strong time management and organizational skills.
• Ability to collaborate with stakeholders at all levels of the organization.

Responsibilities

• Elicit, analyze, and validate business and technical requirements from stakeholders and end users.
• Collaborate with project sponsors and technical teams to define scope, goals, and success criteria.
• Conduct interviews, workshops, surveys, and reviews to gather requirements.
• Translate business needs into clear functional and technical requirements for development teams.
• Assist in business case preparation and feasibility analyses for project planning.
• Participate in QA activities to ensure delivered solutions meet requirements.
• Maintain requirements traceability and communicate updates to stakeholders.
• Support project communication through formal documentation and meetings.

Skills

Stakeholder interviews

Workflow modeling

Requirements traceability

Business analysis

Communication

Cross-functional collaboration

Education

Bachelor's degree in Information Technology or Business

3–5 years experience in BA role

Tools

JIRA

ServiceNow

Miro

Lucidchart

Job description

Northeastern University is seeking a Senior IT Business Analyst to support planning, development, and implementation of technology solutions aligned with institutional goals. You will gather and analyze business requirements, document processes, and work with stakeholders to ensure user needs and priorities are met.

The role emphasizes collaboration with functional teams, project managers, and technical staff in a hybrid in-office setting, with occasional after-hours availability to address