Hybrid IT Business Analyst: Drive Requirements & QA

Nelnet Servicing; Colorado; Hybrid; USD 65,000 - 95,000; Full time

Job summary

Nelnet Servicing is seeking a QA-focused professional to review, analyze, and validate business systems and user needs. You will develop test plans, scripts, and acceptance criteria while coordinating across teams to ensure quality outcomes.

You will drive testing efforts, lead UAT, and document results, with a hybrid work arrangement near listed offices. Strong attention to detail and communication are essential.

Qualifications

• Experience reviewing and evaluating business systems and user needs.
• Proven QA experience including testing and validation processes.
• Ability to write test scenarios and acceptance criteria.
• Strong documentation and cross-team communication skills.
• Detail-oriented with focus on quality and process improvements.

Responsibilities

• Reviews, analyzes, and evaluates business systems and user needs.
• Performs requirements analysis and ensures solutions meet business needs.
• Documents requirements, evaluates scenarios, and implements changes.
• Drives testing and develops test plans and scripts.
• Creates and updates system documentation and communicates findings.
• Facilitates and leads User Acceptance Testing (UAT).
• Executes regression, functional, system integration, and data tests.
• Identifies and tracks bugs, prioritizes defects, and reports status.

Skills

Requirements analysis

Software QA

Test planning

Documentation

Communication

Job description

Nelnet Servicing is seeking a QA-focused professional to review, analyze, and validate business systems and user needs. You will develop test plans, scripts, and acceptance criteria while coordinating across teams to ensure quality outcomes.

You will drive testing efforts, lead UAT, and document results, with a hybrid work arrangement near listed offices. Strong attention to detail and communication are essential.