IT Business Analyst: Bridge Tech & Business Outcomes

Adient US LLC; Plymouth Charter Township (MI); On-site; USD 85,000 - 110,000; Full time

Job summary

Adient US LLC is seeking an IT Business Analyst to act as a bridge between Information Technology and business stakeholders in Engineering and Program Management. You will translate needs into clear requirements, support solution design, and facilitate user acceptance testing to ensure adoption of IT solutions in Plymouth, MI.

You will map current and future state processes, document specs, and collaborate with IT teams, vendors, and project managers to deliver measurable improvements and

Qualifications

• Bachelor's degree in IT, CS, business or engineering.
• Typically 3-7 years of experience as a Business/IT Analyst or related role supporting technology-enabled change.
• Strong requirements elicitation, process mapping, gap analysis, functional specs, user stories, use cases, acceptance criteria, and traceability.
• Working knowledge of enterprise apps, integrations, data flows, reporting, ITSM, and SDLC practices.
• Experience with ServiceNow, Jira, Azure DevOps, Visio, Power BI, Agile/Scrum or Waterfall, BPMN, UML.
• Automotive or engineering domain knowledge preferred but not required.
• Certifications such as IIBA/CBAP/CCBA/PMI-PBA/Scrum/ITIL are beneficial.

Responsibilities

• Facilitate interviews, workshops, and sessions to capture, analyze, prioritize, and validate business needs.
• Document current and future state processes, identify pain points and improvement opportunities.
• Create user stories, use cases, process flows, data flows, and acceptance criteria.
• Collaborate with architects, developers, and project teams to ensure feasible solutions.
• Support test planning, define acceptance criteria, and coordinate user acceptance testing.
• Clarify scope, track requirement changes, and maintain action logs during delivery.
• Lead small to medium projects and promote adoption of new systems and processes.
• Analyze data to support decisions and measure outcomes.
• Identify opportunities for continuous improvement in usability and value.

Skills

Requirements gathering

Process mapping

Documentation

User stories

Acceptance criteria

Stakeholder comms

UAT testing

Project delivery

Change management

Data reporting

Continuous improvement

Education

Bachelor's degree in IT/CS/Engineering

Tools

ServiceNow

Jira

Azure DevOps

Microsoft Office

Visio

Power BI

Agile/Scrum

Waterfall

BPMN

UML

Job description

Adient US LLC is seeking an IT Business Analyst to act as a bridge between Information Technology and business stakeholders in Engineering and Program Management. You will translate needs into clear requirements, support solution design, and facilitate user acceptance testing to ensure adoption of IT solutions in Plymouth, MI.

You will map current and future state processes, document specs, and collaborate with IT teams, vendors, and project managers to deliver measurable improvements and