IT Business Analyst

Adient plc; Plymouth (MI); On-site; USD 85,000 - 120,000; Full time

Job summary

Adient plc seeks an IT Business Analyst to bridge IT and business stakeholders within Engineering and Program Management. You will translate needs into clear requirements, support solution design, and help ensure adoption of IT solutions that improve efficiency and compliance.

You will facilitate requirements gatherings, document processes, and contribute to testing and UAT, with opportunities to lead smaller projects and drive continuous improvement in a manufacturing environment.

Qualifications

• Bachelor’s degree or higher in IT, CS, or related field.
• 3–7 years of BA/IT analysis experience supporting technology-enabled business change.
• Strong elicitation, mapping, and requirement-traceability skills.
• Experience with enterprise systems, data flows, reporting, and SDLC practices.
• Familiarity with tools like Jira, Azure DevOps, Power BI, Visio.

Responsibilities

• Facilitate interviews, workshops, and sessions to capture business needs and requirements.
• Document current-state and future-state processes, identify gaps and improvements.
• Prepare BRDs, functional specs, user stories, use cases, flows, and acceptance criteria.
• Collaborate with IT and business teams to ensure feasible and aligned solutions.
• Support planning, testing, and user acceptance to ensure smooth go-live.
• Lead small-to-medium projects and assist with change adoption activities.

Skills

Requirements elicitation

Process mapping

User stories

Stakeholder management

Data analysis

UML/BPMN

Education

Bachelor’s degree in IT or related field

Tools

Jira

Azure DevOps

Power BI

Visio

Job description

Job Summary: The IT Business Analyst will act as a key liaison between Information Technology and business stakeholders within Engineering and Program Management. The role is responsible for understanding business needs, analyzing current processes, documenting requirements, and supporting the delivery of technology solutions that improve efficiency, usability, compliance, and business performance. This role will focus on translating business needs into clear functional and non-functional requirements, supporting solution design, facilitating user acceptance testing, and helping ensure that IT solutions are adopted successfully by the business. Engage with business stakeholders to understand problems, opportunities, objectives, and expected outcomes. Elicit, analyze, document, and validate business, functional, and non-functional requirements. Map current-state and future-state processes, identify gaps, and recommend practical process or system improvements. Translate business requirements into user stories, use cases, process flows, acceptance criteria, and functional specifications. Work closely with IT teams, vendors, project managers, and business users to ensure delivered solutions meet agreed business requirements.

Key Responsibilities

• Requirements Gathering and Analysis: Facilitate interviews, workshops, and working sessions with business stakeholders to capture, analyze, prioritize, and validate business needs and requirements.
• Business Process Analysis: Document current-state and future-state processes, identify pain points and improvement opportunities, and support the definition of more efficient ways of working.
• Documentation: Prepare and maintain business requirements documents, functional specifications, user stories, use cases, process flows, data flows, acceptance criteria, decision logs, and traceability documentation.
• Solution Design Support: Collaborate with architects, developers, application owners, vendors, and project teams to ensure proposed solutions are feasible, fit for purpose, and aligned with business requirements.
• Stakeholder Communication: Serve as a communication bridge between business users and technical teams, ensuring requirements, priorities, risks, and decisions are clearly understood by all parties.
• Testing and User Acceptance Testing: Support test planning, define acceptance criteria, coordinate user acceptance testing, assist with defect triage, and confirm that delivered solutions meet business expectations before go-live.
• Project Delivery Support: Support project managers and delivery teams by clarifying scope, tracking requirement changes, maintaining action logs, and helping resolve business or functional questions during delivery.
• Project Management: There will be opportunities to lead small to medium-size projects, taking ownership of delivery, coordination, and outcomes.
• Change and Adoption Support: Assist with change impact assessments, training preparation, communication materials, and post-implementation support to promote successful adoption of new systems and processes.
• Data and Reporting: Analyse data where required to support business decisions, validate requirements, define reporting needs, and measure whether delivered solutions achieve expected outcomes.
• Continuous Improvement: Identify opportunities to improve business processes, system usability, application performance, service quality, and overall business value delivered through IT solutions.

Qualifications

• Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, Engineering, Information Systems, or a related field.
• Experience: Typically 3–7 years of experience as a Business Analyst, Systems Analyst, IT Analyst, Product Analyst, or related role supporting technology-enabled business change.
• Business Analysis Skills: Strong experience with requirements elicitation, process mapping, gap analysis, functional specifications, user stories, use cases, acceptance criteria, and requirements traceability.
• Technology Knowledge: Working knowledge of enterprise applications, system integrations, data flows, reporting, IT service management, and software development lifecycle practices.
• Tools and Methods: Experience with tools and methods such as ServiceNow, Jira, Azure DevOps, Microsoft Office, Visio, Power BI, Agile/Scrum, Waterfall, BPMN, UML, or similar business analysis and delivery practices.
• Automotive or Engineering Domain Knowledge: Experience supporting Engineering, Program Management, manufacturing, automotive, or product development processes is preferred but not required.
• Certifications: Business analysis, Agile, ITIL, or project delivery certifications such as IIBA, CBAP, CCBA, ECBA, PMI-PBA, Scrum, or ITIL are beneficial.
• Personal Attributes: Analytical Thinking: Able to break down complex business problems, identify root causes, and recommend practical solutions.
• Personal Attributes: Communication: Strong written and verbal communication skills with the ability to translate between business and technical audiences.
• Personal Attributes: Collaboration: Works effectively with cross-functional teams, business users, IT teams, vendors, and project stakeholders.
• Personal Attributes: Attention to Detail: Produces clear, accurate, and complete documentation that supports effective delivery and decision-making.
• Personal Attributes: Adaptability: Comfortable working across changing priorities, multiple initiatives, and evolving business needs.
• Personal Attributes: Customer Focus: Focused on delivering solutions that meet user needs and create measurable business value.

Primary Location

Central Tech Unit Plymouth MI Adient (NYSE: ADNT) is a global leader in automotive seating. With more than 65,000 employees in 29 countries, Adient operates ~200 manufacturing/assembly plants worldwide. We produce and deliver automotive seating for all major OEMs. From complete seating systems to individual components, our expertise spans every step of the automotive seat-making process. We take our products from research and design to engineering and manufacturing — and into millions of vehicles every year. For more information, please visit www.adient.com.