IT Business Analyst

SLAC; Palo Alto (CA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Stanford University Hardware Program (SUHP) seeks a proactive Asset Management Analyst to safeguard hardware assets, optimize lifecycle processes, and support service growth. The hybrid role is based at the Stanford Campus in Palo Alto with occasional travel to Redwood City.

You will manage ServiceNow Asset Management, conduct audits, ensure compliance, coordinate asset disposition, and develop reports and dashboards to reveal utilization, costs, and trends.

Qualifications

• Experience with asset lifecycle management and audits.
• Familiarity with asset tracking, depreciation, and disposal policies.
• Ability to generate reports and dashboards for asset utilization.

Responsibilities

• Maintain workstation hardware and peripherals inventory in ServiceNow.
• Conduct monthly audits and reconcile inventory,
• Ensure compliance with asset management policies and regulatory requirements.
• Coordinate asset disposal per Stanford policies.
• Collaborate with IT, finance, procurement for asset management.
• Develop and optimize asset management workflows and dashboards.

Skills

ServiceNow

Asset management

Data analysis

Inventory management

Vendor coordination

Tools

ServiceNow

Asset management software

Job description

Location: Hybrid/Primary location at Stanford Campus in Palo Alto. Occasional travel between Stanford Campus in Palo Alto and Stanford Redwood City.

If you are a proactive, organized, and ServiceNow-savvy Asset Management Analyst looking to impact a dynamic organization significantly, we encourage you to apply. Join our team and help us optimize asset management processes to support our service growth and success.

The primary mission of Stanford University Hardware Program (SUHP) is to provide an asset management lifecycle service to the University that safeguards Stanford's valuable hardware assets, mitigates the risks associated with fraud and loss, and optimizes our budgeting processes.

The SUHP team seeks a talented Asset Management Analyst with exceptional organizational skills and expertise in ServiceNow to join our dynamic team. You will play a pivotal role in ensuring the security, integrity, and chain-of-custody for our hardware resources. Additionally, you will champion our environmentally responsible disposal practices while managing and optimizing our organization's assets and asset records, ensuring compliance with policies and regulations, and leveraging ServiceNow to streamline asset management processes.

$80,000 - $100,000 per annum.

Key Responsibilities:

Asset Inventory Management, Tracking and Compliance:

• Maintain a comprehensive workstation hardware and peripherals inventory through the ServiceNow Asset Management module. Ensure accurate asset records are maintained.
• Conduct regular audits and assessments to track asset lifecycles, utilization, and depreciation.
• Adhere to and enforce asset management policies and procedures to ensure compliance with regulatory requirements and industry best practices.
• Asset Disposition: Coordinate the disposal or surplus of assets following Stanford policies and Stanford's Property Management Office (PMO)
• Conduct monthly inventory counts with the team to reconcile against the expected stock.
• Collaborate with vendors to negotiate favorable pricing for asset purchases.
• Stay abreast of vendor hardware lifecycles.

ServiceNow/Data Analysis and Reporting Expertise:

• Collaborate and coordinate with ServiceNow administrators to customize and optimize asset management modules.
• Utilize ServiceNow to automate asset management workflows, track asset requests, and streamline asset procurement processes.
• Analyze asset data to identify trends, cost-saving opportunities, and areas for improvement.
• Generate regular reports and dashboards to provide insights into asset utilization and performance.

Documentation Management and Collaboration:

• Maintain accurate documentation related to asset management processes and procedures.
• Keep records of asset configurations, maintenance schedules, and procurement documentation.
• Collaborate with Local IT, finance, procurement, and other departments to ensure seamless asset management across the organization.