IT Business Analyst

Stanfordlivetickets; Palo Alto (CA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

The Stanford University Hardware Program (SUHP) is seeking an Asset Management Analyst to safeguard hardware assets, optimize asset records, and drive cost efficiency. The role emphasizes ServiceNow-based workflows, data analysis, and strict compliance with policies.

Hybrid work with primary location at Stanford Campus in Palo Alto, with occasional travel to Redwood City. The pay range listed is $80,000–$100,000 per year, aligning with market standards for asset management in this environment.

Qualifications

• Experience with ServiceNow Asset Management module and related workflows.
• Strong organizational and analytical skills with attention to detail.
• Ability to monitor asset lifecycles, audits, and compliance requirements.

Responsibilities

• Maintain workstation hardware and peripherals inventory in ServiceNow; ensure accuracy of asset records.
• Conduct regular asset lifecycle audits, utilization, and depreciation tracking.
• Enforce asset management policies and oversee asset disposal per Stanford procedures.
• Conduct monthly inventory counts and coordinate with vendors for asset purchases.
• Collaborate with IT, finance, procurement, and other departments to streamline asset management.

Skills

Asset management

Data analysis

Reporting

Vendor management

Policy compliance

Tools

ServiceNow

Job description

Location: Hybrid/Primary location at Stanford Campus in Palo Alto. Occasional travel between Stanford Campus in Palo Alto and Stanford Redwood City.

If you are a proactive, organized, and ServiceNow-savvy Asset Management Analyst looking to impact a dynamic organization significantly, we encourage you to apply. Join our team and help us optimize asset management processes to support our service growth and success.

The primary mission of the Stanford University Hardware Program (SUHP) is to provide an asset management lifecycle service to the University that safeguards Stanford’s valuable hardware assets, mitigates the risks associated with fraud and loss, and optimizes our budgeting processes.

The SUHP team seeks a talented Asset Management Analyst with exceptional organizational skills and expertise in ServiceNow to join our dynamic team. You will play a pivotal role in ensuring the security, integrity, and chain-of-custody for our hardware resources. Additionally, you will champion our environmentally responsible disposal practices while managing and optimizing our organization's assets and asset records, ensuring compliance with policies and regulations, and leveraging ServiceNow to streamline asset management processes.

The expected pay range for this position is $80,000 - $100,000 per annum.

Key Responsibilities:

Asset Inventory Management, Tracking and Compliance:

• Maintain a comprehensive workstation hardware and peripherals inventory through the ServiceNow Asset Management module. Ensure accurate asset records are maintained.
• Conduct regular audits and assessments to track asset lifecycles, utilization, and depreciation.
• Adhere to and enforce asset management policies and procedures to ensure compliance with regulatory requirements and industry best practices.
• Asset Disposition: Coordinate the disposal or surplus of assets following Stanford policies and Stanford’s Property Management Office (PMO)
• Conduct monthly inventory counts with the team to reconcile against the expected stock.
• Collaborate with vendors to negotiate favorable pricing for asset purchases.
• Stay abreast of vendor hardware lifecycles.

ServiceNow/Data Analysis and Reporting Expertise:

• Collaborate and coordinate with ServiceNow administrators to customize and optimize asset management modules.
• Utilize ServiceNow to automate asset management workflows, track asset requests, and streamline asset procurement processes.
• Analyze asset data to identify trends, cost‑saving opportunities, and areas for improvement.
• Generate regular reports and dashboards to provide insights into asset utilization and performance.

Documentation Management and Collaboration:

• Maintain accurate documentation related to asset management processes and procedures.
• Keep records of asset configurations, maintenance schedules, and procurement documentation.
• Collaborate with Local IT, finance, procurement, and other departments to ensure seamless asset management across the organization.