IT Associate II - Network and Desktop Support Lead

University-of-Mississippi; Mississippi; On-site; USD 62,000 - 94,000; Full time

Job summary

The University of Mississippi in Oxford seeks an IT Services professional in the Patterson School to support and maintain department computer systems and campus infrastructure. This role may supervise a team of IT associates and liaise with campus IT for security and policy compliance.

You will install, update, and troubleshoot hardware and software, plan budgets, and oversee equipment like laptops and security systems while ensuring seamless tech operations for faculty and students.

Qualifications

• Bachelor's degree required.
• Minimum of 3 years of relevant IT experience.
• Experience providing routine IT support and maintenance for department computer systems and software.

Responsibilities

• Oversees asset audit for the school and related IT assets.
• Provides help desk support to faculty, staff, and students.
• Installs, updates and troubleshoots departmental software and hardware.
• Manages the laptop rental program for the School.
• Supervises and trains student workers reporting to the IT associate.
• Maintains and monitors the security camera system.

Skills

IT support

Network management

Hardware troubleshooting

Team leadership

Budget planning

Education

Bachelor's degree

Tools

Security camera systems

Budget analysis tools

Job description

The University of Mississippi in Oxford seeks an IT Services professional in the Patterson School to support and maintain department computer systems and campus infrastructure. This role may supervise a team of IT associates and liaise with campus IT for security and policy compliance.

You will install, update, and troubleshoot hardware and software, plan budgets, and oversee equipment like laptops and security systems while ensuring seamless tech operations for faculty and students.