IT Associate II: Campus Tech Support & Systems Lead

University of Mississippi; United States; On-site; USD 62,000 - 94,000; Full time

Job summary

The University of Mississippi, a premier public research institution, seeks an IT Services professional in the Patterson School to maintain physical and wireless network infrastructure and to support department staff. This role may lead a small team of IT associates and collaborate with campus IT to ensure security standards.

Responsibilities include routine assessment of department systems, troubleshooting hardware/software, planning upgrades and budgets, and serving as a technology liaison.

Qualifications

• Bachelor's degree is required.
• 3 years of relevant experience is required.

Responsibilities

• Oversees the asset audit for the school
• Add users to copies, network, monitors, etc.
• Responsible for technology orders
• Oversees the School's laptop rental program
• Supervise and train student workers that report directly to IT associate
• Maintain and monitor security camera system
• Serve as help desk for faculty, staff and students

Education

Bachelor's degree

Job description

The University of Mississippi, a premier public research institution, seeks an IT Services professional in the Patterson School to maintain physical and wireless network infrastructure and to support department staff. This role may lead a small team of IT associates and collaborate with campus IT to ensure security standards.

Responsibilities include routine assessment of department systems, troubleshooting hardware/software, planning upgrades and budgets, and serving as a technology liaison.