Information Technology Associate II

University-of-Mississippi; Mississippi; On-site; USD 62,000 - 94,000; Full time

Job summary

The University of Mississippi in Oxford seeks an IT Services professional in the Patterson School to support and maintain department computer systems and campus infrastructure. This role may supervise a team of IT associates and liaise with campus IT for security and policy compliance.

You will install, update, and troubleshoot hardware and software, plan budgets, and oversee equipment like laptops and security systems while ensuring seamless tech operations for faculty and students.

Qualifications

• Bachelor's degree required.
• Minimum of 3 years of relevant IT experience.
• Experience providing routine IT support and maintenance for department computer systems and software.

Responsibilities

• Oversees asset audit for the school and related IT assets.
• Provides help desk support to faculty, staff, and students.
• Installs, updates and troubleshoots departmental software and hardware.
• Manages the laptop rental program for the School.
• Supervises and trains student workers reporting to the IT associate.
• Maintains and monitors the security camera system.

Skills

IT support

Network management

Hardware troubleshooting

Team leadership

Budget planning

Education

Bachelor's degree

Tools

Security camera systems

Budget analysis tools

Job description

The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.Join the Ole Miss Family — Build Your Legacy Here!Department:The Patterson School offers the Bachelor of Accountancy, Master of Accountancy, Master of Taxation, Master of Accountancy and Data Analytics, Master of Taxation and Data Analytics, and Ph.D. in Accountancy. All degree programs are accredited by the AACSB. Our programs have been consistently ranked in the top 10 nationally for many years. The School is administered by the Dean of the School of Accountancy, who reports directly to the Provost and Executive Vice Chancellor. The University of Mississippi houses the National Library of the Accounting Profession (former AICPA Library). We provide an excellent environment for faculty, with competitive salary and benefits, and an attractive teaching load. For more information on the Patterson School please visit https://accountancy.olemiss.edu .Job Summary:Performs IT services with responsibilities that range from providing support and maintenance for both physical and wireless network infrastructure, including peripheral devices (such as computer desktops, projectors, copiers, and printers), all the way to managing the technical side of an organization's web content platform. This position may manage a team of IT associates.Job Description:Provides routine assessment of department computer systems and software to ensure that all department functionality requirements and campus security standards are being met.Provides technical support to departmental staff for any computer hardware or software issues.Installs, updates and troubleshoots departmental software and hardware, as needed.Anticipates replacing or updating departmental computer hardware and software, including developing cost analysis and budgets to meet future needs.Serves as a technology liaison for the department with campus IT.Job Responsibilities:Oversees the asset audit for the schoolAdd users to copies, network, monitors, etc.Responsible for technology ordersOversees the School’s laptop rental programSupervise and train student workers that report directly to IT associateMaintain and monitor security camera systemServe as help desk for faculty, staff and studentsEducation Qualifications:Bachelor's (Required)Experience:Relevant experience | 3 Years | RequiredCompensation:$62,441.60 - $93,641.60Interview Requirement:Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.EEO Statement:The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ethnicity, citizenship, age, disability, military status, protected veteran status, genetic information, or any other legally protected status.Background Check Statement:The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.