IT Assistant | Security+ Certified DoN/NEN Support

Bering-Alaka'ina Holdings, LLC; San Antonio (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Bering-Alaka`ina Holdings, LLC is seeking an Information Technology Assistant to support our government customer in San Antonio, Texas. The role covers trouble-ticket management, IT conferencing, IA and content management, and general hardware/software support across DoN NEN environments.

Two years of configuring hardware and software are required, along with a Bachelor’s degree in IT and a T3-Secret clearance. SharePoint experience is preferred and citizenship is a must.

Qualifications

• Bachelor’s degree in Information technology required.
• CompTIA Security+ certification required.
• Two years of specialized experience configuring computer hardware and software.
• U.S. Citizenship and a T3-Secret clearance required.

Responsibilities

• Communicate with DHA to ensure accurate trouble ticket status and expedited resolution.
• Provide IT conferencing support and train personnel on VTC events.
• Provide information assurance and content management support for websites.
• Support hardware, software, network, web, and email systems.
• Assist in technology refresh events and asset management.
• Track and escalate service desk tickets with DHA.
• Coordinate IT support with other IT organizations and keep users informed.
• Oversee hardware and software inventory accounting and asset management.
• Provide local DoN NEN support for workstation, printer, wireless, and IT needs.

Skills

Hardware configuration

Software configuration

SharePoint

Education

Bachelor’s degree in Information technology

CompTIA Security+

Job description

Bering-Alaka`ina Holdings, LLC is seeking an Information Technology Assistant to support our government customer in San Antonio, Texas. The role covers trouble-ticket management, IT conferencing, IA and content management, and general hardware/software support across DoN NEN environments.

Two years of configuring hardware and software are required, along with a Bachelor’s degree in IT and a T3-Secret clearance. SharePoint experience is preferred and citizenship is a must.