Gov't IT Specialist – Security+ | DoN/NEN Support

Kapili Services, LLC; San Antonio (TX); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

401K plan with company match

Medical/Dental/Life Insurance

Tuition reimbursement

Paid time off

11 paid holidays

Job summary

Bering-Alaka`ina Holdings, LLC is seeking an Information Technology Assistant to provide research support administration for our government customer in San Antonio, Texas. Responsibilities include coordinating with DHA on trouble tickets, supporting IT conferencing, and delivering IA and content management with SME support.

The role requires a bachelor’s degree in information technology, CompTIA Security+, and US citizenship with a T3-Secret clearance.

Qualifications

• Bachelor's degree in Information Technology or closely related field.
• CompTIA Security+ certification required.
• Two (2) years of specialized experience configuring computer hardware and software.

Responsibilities

• Communicate with DHA to confirm ticket status and expedite resolutions.
• Support IT conferencing; set up and train personnel for VTC events.
• Provide IA and content management support with SME guidance.

Skills

Troubleshooting hardware

Networking

Software installation

SharePoint (DESIRED)

Education

Bachelor's degree in Information Technology

CompTIA Security+

Tools

DHA ticketing system

NEN local tech support

Job description

Bering-Alaka`ina Holdings, LLC is seeking an Information Technology Assistant to provide research support administration for our government customer in San Antonio, Texas. Responsibilities include coordinating with DHA on trouble tickets, supporting IT conferencing, and delivering IA and content management with SME support.

The role requires a bachelor’s degree in information technology, CompTIA Security+, and US citizenship with a T3-Secret clearance.