IT Asset Management Analyst

RL Canning, Inc.; Chicago (IL); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Short-Term Disability Insurance

AD&D and Life Insurance

401(k) with employer matching

Paid Time Off

Paid Holidays

Job summary

RL Canning, Inc. is seeking an IT Asset Management Analyst to join our IT team in Chicago. You will manage hardware and software assets, maintain CMDB accuracy, and optimize procurement strategies within ITIL-aligned processes.

The role requires hands-on experience with asset management tools (ServiceNow or FreshService) and strong collaboration with procurement, finance, and IT operations. A focus on compliance, reporting, and sustainability is essential.

Qualifications

• 2+ years of IT Asset Management experience in a large org or healthcare setting.
• Proficiency with IT asset management tools such as ServiceNow or FreshService.
• Experience with CMDB administration and ITIL concepts preferred.
• Basic understanding of hardware/software lifecycle management.

Responsibilities

• Manage the full IT asset lifecycle from procurement to disposal for hardware and software.
• Maintain an accurate inventory of all IT assets including licenses and maintenance contracts.
• Administer CMDB and ensure data accuracy per ITSM standards.
• Improve asset management processes, tagging, audits, and sustainability efforts.
• Ensure regulatory and policy compliance, assess asset-related risks.
• Produce KPIs and analytics to inform strategic procurement decisions.
• Collaborate with procurement, finance, IT operations, and security teams.
• Oversee physical inventories and asset replenishment planning.
• Negotiate vendor contracts and monitor performance.
• Report asset status, end-of-life, license positions, and compliance metrics.
• Promote sustainable asset management practices; support SAM processes.

Skills

IT Asset Management

CMDB administration

ITIL framework

Vendor management

Scripting/PowerShell

ServiceNow

FreshService

Education

ITAM certification (CITAM/CHAMP) or ITIL Foundation

Tools

ServiceNow

FreshService

CMDB tooling

Job description

**We are not offering visa sponsorship or C2C for this position due to resource requirements

Who We Are

RL Canning is a global IT managed services and consultancy firm committed to enhancing the digital workplace by driving value through technology and operational excellence. Our comprehensive service portfolio, supported by an ecosystem of digital innovators, delivers industry-leading solutions tailored to each customer's unique needs. We focus on achieving better, faster results aligned with long-term strategic goals.

Job Overview

RL Canning is seeking an experienced IT Asset Management Analyst to join our IT team. This role manages hardware and software assets, ensuring compliance with vendor contracts and optimizing procurement strategies. This role oversees IT procurement and inventory management and serves as the primary administrator for the Configuration Management Database (CMDB).

The US base hourly range for this full-time position is $25.00 to $29.00 per hour W2, along with a comprehensive benefits package detailed in the “Benefits Offered” section of the job description. The hourly wage offered within this range will be influenced by factors such as work location, job-related skills, experience, and relevant education or training. During the hiring process, your recruiter will provide more specific information about the salary range, considering these factors. Compensation and benefits remain in the Company's sole discretion and may be modified at the Company’s absolute discretion, consistent with applicable law, until they are paid.

In this role, you will

• Manage the full IT asset lifecycle, including procurement, deployment, utilization, maintenance, and disposal of hardware and software assets.
• Maintain an accurate and up-to-date inventory of all IT assets, including hardware, software licenses, and maintenance contracts.
• Administer and maintain the Configuration Management Database (CMDB), ensuring data accuracy and compliance with IT Service Management (ITSM) standards.
• Develop, implement, and continuously improve asset management processes and procedures, including asset tagging, inventory tracking, compliance audits, and sustainability initiatives.
• Ensure compliance with regulatory requirements and internal policies related to IT assets, identifying and mitigating risks associated with asset management.
• Produce and analyze Key Performance Indicators (KPIs) related to asset management, utilizing data analytics to generate insights and strategic recommendations.
• Collaborate closely with procurement, finance, IT operations, and security teams to align asset management strategies with organizational goals.
• Oversee physical inventories, including receiving, storing, and restocking IT assets, as well as managing asset replenishment and forecasting needs.
• Manage relationships with vendors, including contract negotiations and ensuring vendor performance aligns with organizational needs.
• Prepare and submit reports on asset status, including current inventory, upcoming end-of-life equipment, license positions, and compliance metrics.
• Implement and promote sustainable asset management practices, including environmentally responsible procurement, recycling, and disposal of IT assets.
• Support software asset management (SAM) processes, including license management, compliance tracking, and software asset optimization.
• Respond to asset management information requests from stakeholders and support special projects as needed.
• Perform other tasks as necessary to support and achieve business objectives.

For this role, you will need

• (2) years of experience in IT Asset Management, including managing hardware and software assets, preferably within a large organization or healthcare environment.
• Proficiency in using IT asset management tools (e.g., ServiceNow, FreshService, or similar platforms).
• Experience with Configuration Management Database (CMDB) administration and ITIL framework preferred.
• Basic understanding of hardware and software lifecycle management.
• Familiarity with software deployment tools and scripts (e.g., SCCM, PowerShell) preferred.
• IT Asset Management (ITAM) certification, such as Certified IT Asset Manager (CITAM) or Certified Hardware Asset Management Professional (CHAMP), and ITIL Foundation certification preferred.
• Willingness to travel as needed to support client projects and corporate responsibilities.

Why Join Us

Cutting-Edge Innovation & Technology:

Unlock the opportunity to be a vital part of a cutting-edge environment where innovation is not just encouraged but is a way of life. You'll have the chance to work with the latest technologies, contribute to ground-breaking projects, and stay at the forefront of advancements in the IT industry.

Professional and Personal Growth:

We are dedicated to investing in our team’s growth and success. By providing the tools, resources, and support needed to enhance skills and stay ahead of industry trends, we empower our team members to unlock new opportunities for advancement. We believe that fostering individual growth strengthens careers and drives the collective success of our company.

Collaborative & Inclusive Culture:

Be part of a team where collaboration drives success. Our inclusive culture celebrates diverse perspectives and ensures every voice is heard, creating an environment where innovation and teamwork flourish. You’ll collaborate with skilled professionals from a wide range of backgrounds, exchanging ideas, tackling challenges, and crafting solutions that make a real impact. Together, we build a stronger, more dynamic workplace where collective problem-solving is at the heart of everything we do.

Empowering Work Environment:

Discover the opportunity to be an integral part of a team where your ideas are not only heard but celebrated, and your contributions have a direct impact. In this role, you’ll experience a sense of purpose as your work drives meaningful results for our projects and clients. We prioritize your growth and ensure that your potential is recognized, fostering an environment where your efforts lead to both personal fulfillment and collective success.

Benefits Offered

• Short-Term Disability Insurance
• Accidental Death & Dismemberment (AD&D) and Life Insurance
• 401(k) retirement savings plan with employer matching
• Paid Time Off
• Paid Holidays

** RL Canning is an Equal Opportunity Employer. All applicants will be considered for employment without discrimination based on race, color, religion, sex, marital status, national origin or ancestry, age, disability (physical or mental), veteran status, or any other status protected by federal, state, or local law.