IT Asset & CMDB Specialist — Data Center Ops

Duquesne Light Company; Pittsburgh (Allegheny County); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Duquesne Light Company, headquartered in downtown Pittsburgh, seeks an IT Asset Management/CMDB professional to own asset inventory, CMDB data, and data center documentation. This hybrid role requires coordination across IT, facilities, and vendors, with on-call rotation responsibilities.

Ideal candidates hold a Bachelor’s in IT and 2+ years in IT asset management or CMDB work, plus ITIL Foundation and familiarity with ServiceNow/Jira.

Qualifications

• Bachelor’s degree in Information Technology or related field.
• 2+ years in IT Asset Management, CMDB admin, data center ops, or related IT infra support.
• Hands-on experience with asset inventories and CMDB data in production.
• ITIL Foundation (v3+) certification preferred.
• Familiarity with ITSM tools like ServiceNow, Jira, or similar.
• Experience supporting 24/7 environments and on-call rotations.
• Strong attention to detail and thorough documentation.

Responsibilities

• Own IT Asset Management and CMDB data accuracy and lifecycle.
• Maintain hardware/software inventory, ownership, location, and status.
• Act as CMDB operational owner; ensure data completeness.
• Manage CI records and relationships to support incident analysis.
• Coordinate data center activities; track asset locations and lifecycles.
• Support audits with required documentation and remediation.
• Coordinate vendor contracts, maintenance, and service calls.
• Generate reports on inventory, lifecycle, and compliance.
• Participate in 24/7 on-call rotation for incidents.

Skills

CMDB admin

IT Asset Mgmt

Data center ops

Incident support

Auditing/compliance

Documentation

Vendor coordination

Education

Bachelor's degree in IT

ITIL Foundation

Tools

ServiceNow

Jira/Insight

Discovery tools

CMDB tooling

Job description

Duquesne Light Company, headquartered in downtown Pittsburgh, seeks an IT Asset Management/CMDB professional to own asset inventory, CMDB data, and data center documentation. This hybrid role requires coordination across IT, facilities, and vendors, with on-call rotation responsibilities.

Ideal candidates hold a Bachelor’s in IT and 2+ years in IT asset management or CMDB work, plus ITIL Foundation and familiarity with ServiceNow/Jira.