IT Asset & Client Services Lead (Desk-side Support)

General Dynamics Information Technology (GDIT); Arlington (VA); On-site; USD 111,000 - 150,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health packages

Paid vacation and holidays

Job summary

General Dynamics Information Technology (GDIT) is seeking a Client Services Team Lead to oversee Deskside Support and Inventory Management. Ideal candidates will have significant experience leading large enterprise-level teams, along with strong analytical and problem-solving skills.

This role will manage daily operations, enhance customer experience, and ensure effective workflow management. GDIT offers comprehensive benefits including 401K matching, wellness packages, and opportunities for

Qualifications

• 10+ years of related experience in IT hardware asset management.
• Strong understanding of IT asset lifecycle management.
• Excellent verbal and written communication skills.

Responsibilities

• Manage the day-to-day work activities of the team.
• Ensure the deskside support staff uses the required tools.
• Provide a productive and motivating working environment.

Skills

Asset Management

Program Management

Verbal Communications

Education

Bachelor’s degree in information technology or related field

Additional 4 years of experience

Tools

IT asset management software

Microsoft Excel

Job description

General Dynamics Information Technology (GDIT) is seeking a Client Services Team Lead to oversee Deskside Support and Inventory Management. Ideal candidates will have significant experience leading large enterprise-level teams, along with strong analytical and problem-solving skills.

This role will manage daily operations, enhance customer experience, and ensure effective workflow management. GDIT offers comprehensive benefits including 401K matching, wellness packages, and opportunities for