Senior IT Asset & Client Services Lead

General Dynamics Information Technology; Arlington (VA); On-site; USD 111,000 - 150,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health packages

Paid vacation and holidays

Job summary

General Dynamics Information Technology is hiring a Client Services Team Lead to oversee Deskside Support and Inventory Management in a fast-paced environment. The ideal candidate will possess 10+ years of experience in enterprise-level management, strong analytical skills, and excellent communication abilities.

This position also requires expertise in program management, ensuring that the team effectively resolves technical challenges and maintains high customer satisfaction.

Qualifications

• 10+ years of related experience in IT asset management.
• Strong understanding of IT asset lifecycle and software license management.
• Excellent verbal and written communication skills.

Responsibilities

• Provide oversight in Deskside Support and Inventory Management.
• Manage day-to-day activities and customer experience.
• Ensure effective use of tools for problem resolution.

Skills

Asset Management

Program Management

Verbal Communications

Education

Bachelor's degree in IT or Business Administration

Tools

Microsoft Excel

Job description

General Dynamics Information Technology is hiring a Client Services Team Lead to oversee Deskside Support and Inventory Management in a fast-paced environment. The ideal candidate will possess 10+ years of experience in enterprise-level management, strong analytical skills, and excellent communication abilities.

This position also requires expertise in program management, ensuring that the team effectively resolves technical challenges and maintains high customer satisfaction.