IT Applications & Training Specialist

Town of Vienna; Vienna (VA); On-site; USD 97,000 - 156,000; Full time

Job summary

Town of Vienna is seeking an IT professional to train, test, and support information systems across departments. You will serve as the primary help desk contact, deliver user training, and develop materials. The role includes testing upgrades, documenting workflows, and creating dashboards to improve data accuracy and efficiency.

This on-site, full-time position requires collaboration across divisions and adherence to security and privacy standards with occasional overtime.

Qualifications

• Bachelor's degree in a computer science or related field and 3 years of supervisory or managerial experience.
• Experience delivering end-user training and producing training materials.
• Strong data management, reporting and documentation skills.

Responsibilities

• Provide primary help desk support for information systems and escalate as needed.
• Deliver group and individual training; develop training materials.
• Assist with testing, upgrades, and troubleshooting of systems.
• Create dashboards and reports to support departments and user needs.
• Prepare documentation for systems training and reports.

Skills

Help desk support

Training delivery

Data analysis

Documentation

Education

Bachelor's Degree in Computer Science / Computer Engineering / Database Management / GIS Mapping

Tools

Tyler Munis

GIS

Job description

Town of Vienna is seeking an IT professional to train, test, and support information systems across departments. You will serve as the primary help desk contact, deliver user training, and develop materials. The role includes testing upgrades, documenting workflows, and creating dashboards to improve data accuracy and efficiency.

This on-site, full-time position requires collaboration across divisions and adherence to security and privacy standards with occasional overtime.